Ratings based on 253 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
The costumer service was great.
by A traveller
Posted Jan. 15, 2024 on Expedia
It’s comfortable
by A traveller
Posted Jan. 9, 2024 on Expedia
by A traveller
Posted Dec. 31, 2023 on Expedia
by A traveller
Posted Dec. 30, 2023 on Expedia
Nothing
by A traveller
Posted Dec. 26, 2023 on Expedia
The staff was very friendly and professional, the only problem was I spent 3 hours in the lobby until they found a room available. I made the reservation 3 days early.
by A traveller
Posted Dec. 26, 2023 on Expedia
by A traveller
Posted Dec. 25, 2023 on Expedia
by A traveller
Posted Dec. 19, 2023 on Hotels
by A traveller
Posted Oct. 8, 2023 on Expedia
It was very very terrible. I do not recommend this to anybody. The service was really really really bad.
Comment from Hotel Management
Oct. 21, 2023 by Carmen , Hotel Management
Good afternoon Brithney,I hope this message finds you well, and I want to extend our heartfelt apologies for the disappointing experience you had during your recent interaction with our services. Your feedback is incredibly important to us, and we deeply regret that we did not meet your expectations.We understand that your experience fell far short of what you deserved, and for that, we are truly sorry. Your comments have not fallen on deaf ears, and we are actively working to address the issues you encountered so that they do not happen again in the future.We hope that you can accept our apologies as a sincere effort to make amends. We value your feedback as an opportunity to grow and improve our services.Our goal is to ensure that all of our customers have exceptional experiences, and it is disheartening to know that we let you down. Your comments will serve as a catalyst for positive change within our organization.We understand that you may choose not to recommend us to others, but we hope you might consider giving us another chance in the future. We are committed to providing a better experience and to regaining your trust.Once again, we are truly sorry for the inconvenience you experienced, and we appreciate your feedback, which drives us to be better every day.Sincerely,
