Note fondée sur 689 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2024 sur Expedia
Not too big. No noise from other guests. Had a balcony facing the sunset over the Olympic Mountains. The food was very good but limited on appetizers for those who just wanted a snack and drink on the deck watching the sunset.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Brenda,Thank you for sharing your experience at our resort! We're delighted to hear that you enjoyed the peaceful atmosphere and breathtaking sunset views from your balcony overlooking the Olympic Mountains.We're glad that you found our food to be very good, although we apologize for the limited appetizer options available for those looking for a light snack while enjoying the sunset on our deck. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to enhance our dining offerings.We hope to have the pleasure of welcoming you back for another relaxing stay, and we'll do our best to ensure your next visit is even more enjoyable.Warm regards,The Resort at Port Ludlow Team
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Kate Woodson, Gestion de l’hôtel
Dear Dustin, hank you so much for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us. Your kind words totally make our day and show how committed we are to giving our guests the best experience possible. We look forward to welcoming you back to our hotel soon!Best Regards,Kate WoodsonRooms ManagerPort Ludlow Resort
par un voyageur
Publié le 17 mars 2024 sur Expedia
Great place to get away, beautiful property
Commentaires de Gestion de l’hôtel
17 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Carl,Thank you for choosing to stay at the Resort at Port Ludlow and for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great getaway and that you enjoyed our beautiful property.We strive to provide our guests with a relaxing and memorable experience, and it's fantastic to know that we succeeded during your stay. If you have any plans to return to the area, we'd love to welcome you back for another fantastic stay.Thank you once again for your kind words and for choosing to stay with us. We look forward to hosting you again in the future!Best regards,The Resort at Port Ludlow Team
par un voyageur
Publié le 9 mars 2024 sur Expedia
They have a problem that they will sell some rooms as full Water view that are not full Water view. In fact, they’re pretty much parking lot view and you have to sit on the desk to see the water. I think this is not an acceptable practice because you pay more for full Water view.
I would like Expedia to check with them about which rooms they are selling this way. I have had this happen multiple times here. I was also less than pleased this time because the jetted tub was in disrepair. When I let the staff know about the problems, they were nice. They did not upgrade me even though they could have and I am a VIP member and should have been upgraded to at least what I paid for.
They did give me a free hour of kayaking to use at another time.
Expedia please check the full waterview problem.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Sheree,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent stay.We understand your disappointment regarding the room view not meeting your expectations. We take guest feedback seriously and will address this issue with our team to ensure accurate room descriptions are provided to our booking partners. Your concerns about the jetted tub will also be addressed promptly to ensure all amenities are in proper working order for our guests.Regarding your membership status, we apologize if there was any oversight in not upgrading your room. Our goal is always to provide exceptional service to all of our guests, especially our valued VIP members. We appreciate your loyalty, and we'll be sure to review our procedures to prevent similar occurrences in the future.We're glad to hear that our staff were accommodating when you brought these issues to their attention and that we were able to offer you a complimentary hour of kayaking as a gesture of goodwill.Once again, we apologize for any inconvenience, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,The Resort at Port Ludlow
par un voyageur
Publié le 6 mars 2024 sur Expedia
First time staying at the resort. Have visited in the past and really like the atmosphere inside and outside. The rooms are very nice with a large bath tub. We were surprised there was not a microwave as we brought a couple things to heat up. Comfortable bed and very quiet surroundings.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Julie,Thank you for choosing to stay with us during your recent visit to the resort. We're delighted to hear that you enjoyed our atmosphere both inside and outside, and that you found our rooms to be very nice with a large bath tub.We're sorry for any inconvenience caused by the absence of a microwave in your room. Though we do have one on the 3rd floor I understand what a convenience have one in your room would have meant. Your feedback is valuable to us, and we will certainly consider your suggestion for future enhancements. However, we're pleased to know that you found the bed comfortable and appreciated the tranquil surroundings.It was a pleasure having you as our guest, and we hope to welcome you back again soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,The Resort at Port Ludlow
par un voyageur de everett
Publié le 4 mars 2024 sur Expedia
Loved the view and the dinner was excellent.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Hazel,Thank you for your wonderful review! We're thrilled to hear that you loved the view during your stay with us. Our team takes great pride in providing our guests with breathtaking views to enhance their experience.We're also delighted that you enjoyed your dinner at our restaurant and found it to be excellent. We strive to offer delicious and memorable dining experiences, and we're glad to hear that we succeeded during your visit.We hope to have the pleasure of welcoming you back for another fantastic stay and dining experience in the near future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,The Resort at Port Ludlow
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Kate Woodson, Gestion de l’hôtel
We're thrilled to hear that you had a wonderful experience at the Resort at Port Ludlow! Your 4 out of 5 rating means a lot to us, and we appreciate you taking the time to share your feedback. We're glad you enjoyed our beautiful surroundings, comfortable accommodations, and excellent service. If there's anything specific you think we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back again soon!
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Christine,Thank you so much for rating your stay with us at Port Ludlow Inn a perfect 10 out of 10! We are absolutely thrilled to hear that you had such a fantastic experience during your time with us.It's always our goal to provide our guests with exceptional service, comfortable accommodations, and memorable experiences, and we're delighted that we were able to exceed your expectations.We truly appreciate your kind words and your recommendation, and we look forward to the opportunity to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,The Resort at Port Ludlow
par un voyageur
Publié le 19 févr. 2024 sur Expedia
I enjoyed the view and amenities the property had to offer.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Miguel,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed the view and amenities offered at Port Ludlow Inn during your recent stay.Providing our guests with a memorable experience is our top priority, and we're delighted that you found our property to your liking. We strive to create a relaxing and enjoyable atmosphere for all our guests to enjoy.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,The Resort at Port Ludlow
par un voyageur
Publié le 19 févr. 2024 sur Expedia
We enjoyed our room and the dining room as well as the ability to walk the docks and admire all the boats. Port Ludlow is a very walkable and lovely community. The actual Inn didn't have shampoo or conditioner in our room because they hadn't been refilled and we were challenged to get the fireplace working, but finally succeeded with staff help. Its very pet friendly.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kate Woodson, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the beauty of the area and found your room to be comfortable during your stay at Port Ludlow Inn.Your feedback regarding the dated aspects of our property and the noise level of the jetted tub is invaluable to us. We continuously strive to maintain and improve our accommodations to ensure our guests have a comfortable and enjoyable stay.We're glad to hear that despite these minor issues, you would consider staying with us again. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable experience in the future.Warm regards,The Resort at Port Ludlow
