Note fondée sur 281 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
4,7 Propreté de la chambre
4,6 Service et personnel
5,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Everything was good The best it's the staff
Commentaires de Gestion de l’hôtel
8 août 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Gedrich, Thank you for your kind words! We're delighted to hear that everything was good and that our staff made such a positive impression. We appreciate your feedback and look forward to welcoming you back soon!
4 sur 5
par un voyageur de Miami Lakes

Publié le 30 juill. 2024 sur Expedia
This property features new rooms with very comfortable beds. However, the dining options are limited, and the waitress was lacking in friendliness. The manager, on the other hand, was quite pleasant.
Commentaires de Gestion de l’hôtel
8 août 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Alcides, Thank you for taking the time to share your feedback. We're glad you enjoyed our newly renovated rooms and comfortable beds. We apologize for the limited dining options and the less-than-friendly service you experienced from our waitress. Your comments are invaluable to us, and we'll address these concerns to ensure better service in the future. It's great to hear that our manager made a positive impression, and we hope to welcome you back for an even better experience next time.
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Nadine, Thank you so much for the perfect rating! We're thrilled you had an exceptional experience with us. If you want to provide more details, we'd love to hear what made your stay exceptional. Looking forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
I liked the safety aspect of the hotel. Tha staff was friendly and approachable. We really enjoyed our time . I would recommend that there is the option of adding breakfast for up to 4 persons with your room instead of paying at the restaurant.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Kendra, Thank you for taking the time to share your review of your recent stay at The BRIX. We are delighted to hear that you appreciated the safety measures in place and found our staff to be friendly and approachable. Your kind words mean a lot to us and motivate us to continue providing excellent service.We also appreciate your suggestion regarding breakfast options for larger groups. Offering breakfast for up to four persons with the room is a valuable idea, and we will certainly take it into consideration as we strive to enhance our guest experience.It was a pleasure having you with us, and we hope to welcome you back to The BRIX in the future.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Kevin, Thank you for your fantastic 5/5 rating and for taking the time to share your experience at our hotel! We're delighted to hear that your stay exceeded your expectations.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so for you. We appreciate your kind words and positive feedback.Should your travels bring you back to our city, we would be absolutely thrilled to welcome you again. Our dedicated team will be ready to ensure your next stay is just as exceptional as the last. Thank you once again for choosing our hotel, and we look forward to serving you in the future!
4 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Everything about my stay was terrific except the flooding issue in the bathroom that was never completely resolved before we checked out. Other than that, the staff was courteous, and the food and drinks were all very good. I would recommend this hotel to anyone planning a trip to Trinidad.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Sharon, Thank you for your feedback and for recommending our hotel. We’re delighted to hear you enjoyed the staff, food, and drinks. We’re sorry to learn about the flooding issue in the bathroom and regret that it wasn't fully resolved during your stay. Please be assured that we are addressing this concern to prevent future occurrences. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience.
5 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Expedia
The staff are very good
Commentaires de Gestion de l’hôtel
24 juill. 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Gedrich, Thank you for your fantastic 5/5 rating and for taking the time to share your experience at our hotel! We're delighted to hear that your stay exceeded your expectations.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so for you. We appreciate your kind words and positive feedback.Should your travels bring you back to our city, we would be absolutely thrilled to welcome you again. Our dedicated team will be ready to ensure your next stay is just as exceptional as the last. Thank you once again for choosing our hotel, and we look forward to serving you in the future!
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
Great place, staff, food, incredible rooftop… very nice!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Alejandro, Thank you for your kind words! We're delighted to hear that you enjoyed our hotel, staff, food, and incredible rooftop. Your positive feedback means a lot to us.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so for you. We appreciate your kind words and positive feedback.Should your travels bring you back to our city, we would be absolutely thrilled to welcome you again. Our dedicated team will be ready to ensure your next stay is just as exceptional as the last. Thank you once again for choosing our hotel, and we look forward to serving you in the future!
5 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Gerard, Thank you so much for the perfect rating! We're thrilled you had an exceptional experience with us. If you want to provide more details, we'd love to hear what made your stay exceptional. Looking forward to welcoming you back soon!
4 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par The Brix, Autograph Collection Hotel by Marriott , Gestion de l’hôtel
Dear Joanne, Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you enjoyed your stay overall.While we are pleased to receive a 4/5 rating, we would love to know how we can improve to earn that perfect score on your next visit. Please do not hesitate to share any specific suggestions or areas of concern with us, as we are committed to continually enhancing our guests' experience.Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back soon.