Ratings based on 946 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
77% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 11, 2024
I loved the spacious room! And the TV channel selection. The staff were helpful, extremely! Not the fault of this establishment, but finding and parking were confusing. We did figure it out, tho. There are just so very many one way streets! Even our GPS was confused! Lol!
Comment from Hotel Management
Apr. 11, 2024 by Downtown Value Inn Frontdesk, Hotel Management
Thank you so much for your generous review. We would love to host you again in the same room! You can call us anytime.
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Apr. 11, 2024 by Downtown Value Inn Frontdesk, Hotel Management
Thank you for your feedback.
3 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Apr. 11, 2024 by Downtown Value Inn Frontdesk, Hotel Management
We appreciate the feedback. Thank you.
4 out of 5
by A traveller

Great bang for the buck

Posted Feb. 26, 2024 on Hotels
No-frills hotel right in downtown Portland. Easily walkable to waterfront, bridges, the main downtown areas and way cheaper, buses and trams. Definitely dated and in need of love, but the price easily makes up for it. Shower had a temperature issue and needed maintenance. The climate control was a bit tricky but worked OK once I figured out. Bed was comfortable and there was ample space in the room. Wi-Fi worked very well. Area was safe around - no concerns. Didn't use parking but it wasn't as sketchy as some people wrote. Just might be a tight squeeze for large cars. Some might get bothered by the streetcars that pass right outside the window, but I always sleep with earplugs and heard absolutely nothing. Would totally stay again.
Comment from Hotel Management
Apr. 11, 2024 by Downtown Value Inn Frontdesk, Hotel Management
Thanks for your detailed feedback. We appreciate you taking the time to review us.
5 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
Staff is outstanding - its portland, or - so surrounding area and people are to be expected to be disgusting
Comment from Hotel Management
Feb. 17, 2024 by NT, Hotel Management
Thank you so much for your feedback! We would love to see you again.
4 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Apr. 8, 2024 by Downtown Value Inn Frontdesk, Hotel Management
Thank you. We really appreciate it.
1 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
I did not actually get to stay here. My daughter and I did not make it to the hotel until about 2am. The woman at the desk was extremely unpleasant, she told me there was no reservation under my name, when in fact I had reserved with Expedia days in advance. We were turned away and I was forced to look for another hotel at 2am! On top of all of this, I was still charged at Downtown Inn. I eventually was refunded. I would never book here again nor recommend this place to anybody. The woman who works at night needs some training, she should not be allowed to deal with customers until she learns proper customer care.
5 out of 5
by A traveller

Good experience

Posted Feb. 4, 2024 on Hotels
Our stay was great! We needed a place to stop on our way home and this hotel was right along the way, reasonably priced, and in a good location. It's an older hotel, but perfect for our needs. We slept well.
Comment from Hotel Management
Feb. 9, 2024 by Management Downtown Value Inn, Hotel Management
We appreciate you taking the time to leave us a review. It's a great pleasure to know that you enjoyed your stay with us. We hope that you will come back again!!
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
I’ve been staying at this location on of and on for several years and it has always been a safe and convenient spot while visiting Portland.
Comment from Hotel Management
Feb. 9, 2024 by Management Downtown Value Inn, Hotel Management
Leonard, It was a pleasure for us to see you again! We always look forward to having you with us. Our staff is overjoyed to have our guests return and visit with us! Hope to see you soon!
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Management Downtown Value Inn, Hotel Management
Sevillia, It was our pleasure to have you as our guest. We hope that you will come and stay with us again!