Ratings based on 1,065 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 15, 2024
The waitress was amazing!
Comment from Hotel Management
May 15, 2024 by GM, Hotel Management
Dear James, We aim to deliver outstanding customer service, and we are delighted that you have acknowledged our efforts. Thank you for choosing us, and we eagerly await your next visit. Best, Ehab Barwaree, GM
by A traveller
Posted May 5, 2024
Everyone was nice except the waiter at the restaurant. We explained that one of my 4 kids had dietary issues so she carried her own food and he wouldn't let her eat with us. She ended up eating dinner separately in the room as he brought a garbage can to the table and made her throw her food away.
Comment from Hotel Management
May 5, 2024 by GM , Hotel Management
Dear Debra, Thank you for staying with us. Our food & Beverage License prevents us from letting outside food in our dining area; I'm sorry that we appeared unaccommodating. We appreciate you sharing your feedback and hope to welcome you again soon. Best, Ehab Barwaree, GM
by A traveller
Posted Apr. 28, 2024
Good
Comment from Hotel Management
Apr. 29, 2024 by GM, Hotel Management
Dear Jared, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Ehab Barwaree, GM
by A traveller
Posted Apr. 13, 2024
Comment from Hotel Management
Apr. 18, 2024 by GM, Hotel Management
Dear David, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Ehab Barwaree, GM
by A traveller from RALEIGH
Posted Mar. 21, 2024
The staff was really nice from the prompt and courteous shuttle driver to the front desk.in general hotels take a beating from travelers.the hallways walls and rooms really need a remodel.the hallways in particular looked really bad.
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Dear stephen, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Ehab Barwaree, GM
by A traveller
Posted Mar. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
Dear Jane, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Ehab Barwaree, GM
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by GM, Hotel Management
Dear Ian, We regret that we were not a good fit for your trip and that we let you down. Guest satisfaction is a top priority and we hope to have the opportunity to welcome you again for a more pleasurable experience. Sincerely, Ehab Barwaree, GM
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by GM, Hotel Management
Dear Sherry, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Ehab Barwaree, GM
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by GM, Hotel Management
Dear Don, Thank you for rewarding us with a 10 out of 10 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Ehab Barwaree, GM
by A traveller
Posted Mar. 14, 2024 on Expedia
Convenient and close to PDX.
Comment from Hotel Management
Mar. 15, 2024 by GM, Hotel Management
Dear John,Thank you for choosing our hotel and for taking the time to write a review! We are delighted that our location was perfect for your travel plans. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Ehab Barwaree GM
