Note fondée sur 687 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par gilles de boucherville
don emplacement
Publié le 4 août 2014 sur HotelsParfait à conseiller.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Sarah, thank you for taking the time to rate your stay. We note it was an average experience and appreciate your feedback. We strive to ensure each guest has a satisfactory stay and we would be grateful for any specific comments or suggestions you might have for improvement. We are hopeful to serve you again in the future and continue to enhance our hospitality.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
This stay was certainly not pleasant at all, we had a problem and neither Expadia nor the hotel's customer service could resolve the terrible service.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Customer Service, Gestion de l’hôtel
Jazmin, it's disappointing to hear about your recent experience with us. It's certainly not the level of service we strive to provide. Please rest assured that we are checking into the concerns you've described to aid in the continuous improvement of our service standards. We hope for the opportunity to provide a better experience in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Hotel was great but breakfast that you have to pay for was terrible and ice cold
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Customer Service, Gestion de l’hôtel
Heather, we're glad to hear you found our hotel enjoyable. We regret, however, that you had less-than-perfect experience with our breakfast. We strive to offer quality meals, so we will certainly investigate the issue with the temperature. We value your feedback and look forward to the opportunity to serve you better in the future.
par un voyageur de renton
Publié le 25 févr. 2024 sur Expedia
Pretty clean space..
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Sukhjinder, thank you for taking the time to share your feedback. It's great to hear that you found Holiday Inn Portland- I-5 S (Wilsonville) to be pristine. We strive to provide our guests with a comfortable and clean environment. We look forward to welcoming you back in the future.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Its okay
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Customer Service, Gestion de l’hôtel
Alex, thank you for your feedback. We're glad you thought our hotel was satisfactory. However, we strive to exceed just okay. Next time, feel free to share any specific areas we could improve upon during your stay. We're continuously looking to enhance our guest experience.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
The pillows were my favorite. The mattress was surprisingly comfortable. The hotel layout is odd. The room we had was in a corner and the walls were concrete.
Checkin was a mess. Lobby coffee in the morning was in the lobby but no creamer. Just milk and sugar. As a whole, it served its purpose.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Customer Service, Gestion de l’hôtel
Chantell, thank you for sharing your feedback. It's great to hear that you enjoyed the comfort of our pillows and mattresses at Holiday Inn Portland- I-5 S (Wilsonville). We acknowledge your points on the hotel's layout and apologize for any inconvenience you may have encountered during check-in as well as with the coffee station. Rest assured that your comments have been shared with our team for review so we can enhance our guest experience. We appreciate your visit and hope to welcome you back again in the future.
par un voyageur
Publié le 25 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Customer Service, Gestion de l’hôtel
Holiday Inn Portland-I-5 S (Wilsonville), an IHG Hotel is grateful for your positive rating. The team hopes you had a comfortable and pleasant stay. Thank you for choosing us, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
No
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Customer Service, Gestion de l’hôtel
Bobbie, it appears your review was cut short. We would love to hear more about your experience with us at Holiday Inn Portland- I-5 S (Wilsonville), an IHG Hotel. If there's anything more you'd like to share, we appreciate your feedback.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Michael.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
