Note fondée sur 673 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2024 sur Expedia
The property is interesting because it is an old historical building and well located. However, it is definitely not a 4-star hotel. The kitchen offered almost no dishware, nothing to cook, no microwave oven, no toaster. I aked for a saucepan and a frying pan. I was given a saucepan the size of a miniature,
needless to say I could cook at most 5 raviolis in it, and of course no wooden spoon, well, actually nothing except plates and 2 glasses. Of course no bowl for breakfast. The trash can and its lid were disconnected, the tap was not properly set, the light was so poor we had to put the light of the corridor on to give some more light in the kitchen. There was no iron of course, and the chest of drawers was opposite anything, I don'tknow whose architect worked on this room but it is absurd. No proper chair to work at the desk, we had to work on our computers but did it in the kitchen. The bathroom (Royal Suite room 404) was non sense, the shape of a strange capital I (never seen that in any place before) impossible to shower without splashing water all over the place, towels were old, there was no conditioner, just one micro soap for us and the leftover of some shower gel. When I went at Deminka in 2022, it was not like this, at least there was the minimum in the bathroom and each day we had body cream, conditioner, shampoo. We could not open the windows because of the traffic noise. Good points : the size of the room, staff is OK, janitor very nice, Metro just 2 minutes.
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Hôtel bien situé. Propre. Les chambres sont spacieuses. A noter qu’il n’y a pas de personnel hormis une réceptionniste 24h/7j
par un voyageur
Publié le 3 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Deminka Palace Team, Gestion de l’hôtel
Dear Hoang Lang, thank you for your feedback!
par un voyageur
Publié le 26 sept. 2023 sur Expedia
Bonjour
nous avions une magnifique suit de 60m² c'était magnifique et on était très à l'aise.
Seul bémol; étant donné qu'ils ne font plus petit dej on s'était dit qu'on en ferait un dans la cuisine mais la cuisine n'est pas du tout équipée, une casserole ou 2 ça serait bien.
et le matelas était un peu dur, sinon très propre et très bien placé.
le restaurant de l'hotel est très bon aussi
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Deminka Palace Team, Gestion de l’hôtel
Thank you for your kind words, Anne! We're thrilled to hear that you had a magnificent stay in our suite and that you were very comfortable. It's great to know that you found the suite clean and well-located, and that you enjoyed the hotel restaurant as well.Regarding the cookware, we regret to inform you that, due to fire alarm security measures, we had to remove all cookware from rooms equipped with kitchenettes. However, if you require cookware, please don't hesitate to request pans and pots at the reception desk. Our team is available 24/7 and is always eager to assist you.Your satisfaction is important to us, and we appreciate your positive feedback. We hope to have the pleasure of hosting you again in the future.Yours sincerely,Deminka Palace Team
par un voyageur
Publié le 13 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2023 par Deminka Team, Gestion de l’hôtel
Dear Imane, thank you very much for your review! We are happy to know you enjoyed your stay here with us. Kind regards, Deminka Palace Team
par un voyageur
Publié le 13 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2023 par Deminka Team, Gestion de l’hôtel
Dear Imane, thank you very much for your review! We are happy to know you enjoyed your stay here with us. Kind regards, Deminka Palace Team
par un voyageur
Publié le 20 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2023 par Deminka Team, Gestion de l’hôtel
Dear Maxime, thank you very much for your review. We are glad to know you enjoyed your stay with us and we hope to welcome you in Deminka Palace again!
par un voyageur
Publié le 30 juill. 2022 sur Expedia
Staff was nice. The hotel is ideally located to travel around but excessively noisy. The Junior room was roomy, plenty of space for two persons. However, it is more a three-star hotel than a four as for facilities: no micro wave oven or oven, no iron, poor and small TV set with very few channels, no umbrella to be lent in case of hard rain, no proper light in the main room, minimum dishware, no air conditioning ...
Commentaires de Gestion de l’hôtel
30 août 2022 par Deminka Palace Team, Gestion de l’hôtel
Dear Laetitia,First of all, we would like to thank you for your stay with us.Your feedback is highly appreciated and helps us to improve our services.Hope to see you once again in the future!Best regards from Prague,Deminka Palace Team
par un voyageur
Publié le 3 avr. 2022 sur Hotels
The lift doesn’t work during the all stay
Commentaires de Gestion de l’hôtel
4 avr. 2022 par Deminka Palace Team, Gestion de l’hôtel
Dear Mr. Roberto,
First of all, we would like to thank you for your stay with us.
We are really sorry that you have experienced this issue.
Our team doing their best to fix the elevator as soon as possible.
We hope we can welcome you at Deminka Palace Hotel some day in the future and you will have a great experience with us!
Best regards from Prague,
Deminka Palace Team
par un voyageur
Publié le 28 mars 2022 sur Hotels
Location parfaite , mobilier un peu Vieillissant ,literie dure
Commentaires de Gestion de l’hôtel
30 mars 2022 par Deminka Palace Team, Gestion de l’hôtel
Dear David, First of all, we would like to thank you for your stay with us. Your experience with us is very important for further improvement of our services. We hope to welcoming you once again in the future and we hope your stay with us will be more comfortable! With best regards, Deminka Palace Hotel team
