Ratings based on 501 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Great place, minor inconvenience with room change

Posted Mar. 7, 2024 on Hotels
Checked in for a two night stay on 19Feb. We chose Luna Liquida specifically for the "Estrella" room which includes a plunge pool, but at check in they told us that the Estrella room which we had explicitly booked (at a high rate) was not available and moved us to the Diablita room (without a plunge pool). Management offered a 50% discount on the original price, which is slightly less than it would have cost to stay in the room they moved us to for two days. Ultimately it was not worth trying to find another room for two nights. At time of this writing two weeks later I am still waiting for Olaf/jefe to honor this, as I'm told I need to write this review before they will provide the partial refund. Nonetheless it is a beautiful hotel with great views, comfy AC, a lovely rooftop pool, friendly staff, and a nice included breakfast of fruit and toast. We enjoyed our stay overall despite the inconvenience. As others have mentioned it is up a hill, but we loved the "centro" neighborhood and appreciated being off the main strip. We would stay again, but probably wouldn't bother to book in advance and would instead inquire about availability on arrival.
Comment from Hotel Management
Mar. 9, 2024 by Manager, Hotel Management
Ryan lamentamos cualquier inconveniente que haya tenido en su estancia , por supuesto estaremos atentos a resolver su petición.Gracias
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Very beautiful and enjoyed the view. The steps was a good workout but so worth it
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
This place was just adorable! Our room faced out towards the ocean/church and had a little balcony that was so charming. The staff was so friendly and they made the nicest breakfast in the common area each morning! Bring good walking shoes as it’s up a hill but we loved the morning walk to and from. This was our 3rd time staying in the romantic zone and would highly recommend La Luna Liquida!
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 12, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 10, 2024 on Expedia
Amazing place! Would stay again!
Comment from Hotel Management
Feb. 10, 2024 by Betty, Hotel Management
We are happy to know that you enjoy your stay at our hotel. We hope to host you again. thank you!
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 9, 2024 on Expedia
4 out of 5
by A traveller

Posted Feb. 3, 2024 on Hotels
Quiet, great spot for sunset while taking a dip in the pool; colorful, more authentic compared to the plain, sterile hotels; close to zona romantica and marecon.
Comment from Hotel Management
Feb. 10, 2024 by Betty, Hotel Management
We are happy to know that you enjoy your stay at our hotel. We hope to host you again. thank you!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 31, 2024 on Expedia
4 out of 5
by A traveller

Posted Jan. 10, 2024 on Expedia
Was very cute, authentic. Mercedes was friendly and provided great service. Took care of us like family. Served us fresh coffee, fruit and toast every morning. And she made fresh omelettes on request. The only downside was the hotel is on a very steep hill so was not easily walkable, especially going up. Great boutique hotel though if you’re willing to negotiate the walk/stairs or spend money on taxis.
5 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
This hotel felt like a home away from home. The staff was so kind, and the property is absolutely stunning! I will definitely be coming back :)
Comment from Hotel Management
Feb. 10, 2024 by Betty, Hotel Management
We are happy to know that you enjoy your stay at our hotel. We hope to host you again. thank you!