Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Tres bien. Bonnes installations.
Publié le 14 avr. 2017 sur Expedia
Pour : Le cadre. Le choix de restauration.
Contre : Pas assez de chaises pour tout le monde autour de piscine et peu de chaises a l ombre. Dommage que des gens "kidnappe" les chaises tte la journee
Tres bon sejour. Tres adaptés aux familles. Animations suffisament calmes pour ne pas embêter ceux qui ne souhaitent pas y participer.
Commentaires de Gestion de l’hôtel
19 avr. 2017 par Guest Service, Gestion de l’hôtel
Nous vous remercions d'avoir choisi Velas Vallarta au cours de sa récente visite à Puerto Vallarta et partagez votre opinion.
Nous regrettons la section de la situation et le manque de chaises dans la piscine pendant votre séjour, s'il vous plaît soyez assurés que nous allons prendre soin d'éviter les situations.
Nous serons heureux de revenir à l'hébergement de votre prochain voyage aux belles plages du Mexique. Chaleureuses salutations.
Recommandé
pour Tout le mondepar un voyageur de ste agathe des monts
Tout était parfait piscine plage décor
Publié le 18 mars 2017 sur Expedia
Pour : Tout
Contre : Aucune
Super séjour,j'y retournerai c'est certain tout était au délà de mes esperances.
Commentaires de Gestion de l’hôtel
22 mars 2017 par Guest Service, Gestion de l’hôtel
Lyse, je vous remercie de votre visite à Velas Vallarta. Ce fut un honneur de l'accueillir et de fournir un séjour au-delà de vos attentes.
Nous espérons aborder dans votre prochain voyage aux belles plages du Mexique, à bientôt! Un gros merci.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Great property!
Commentaires de Gestion de l’hôtel
9 mars 2024 par Guest Service , Gestion de l’hôtel
Thank you very much for taking a few minutes to evaluate your stay at Velas Vallarta. We are honored to have hosted you, and you can be sure that our goal for your next visit will be to provide you with an excellent five-star experience. Thank you.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mars 2024 par Guest Service , Gestion de l’hôtel
Le agradecemos muchísimo por compartirnos su evaluación de su reciente estadía en Velas Vallarta. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.Estamos a sus órdenes.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Guest Service , Gestion de l’hôtel
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Velas Vallarta. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,
par un voyageur de Tiburon
Publié le 4 mars 2024 sur Expedia
The service is amazing at this resort - what wonderful staff!!! (All of them!). And the grounds/garden is beautiful.
But the food was really bad.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Guest Service , Gestion de l’hôtel
Thank you very much for taking a few minutes to evaluate your stay at Velas Vallarta. We are honored to have hosted you, and you can be sure that our goal on your next visit will be to improve your culinary experience and provide you with an excellent five-star holiday. Thank you.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Guest Service , Gestion de l’hôtel
Muchas gracias por compartir su calificación de su reciente estadía en Velas Vallarta. Realmente apreciamos su preferencia, y esperamos tener la oportunidad de recibirlo nuevamente en un futuro cercano y ganarle una calificación de cinco estrellas.Estamos a sus órdenes.
par un voyageur
Publié le 1 mars 2024 sur Expedia
The staff and how they treat you is amazing. Must've encountered 50 staff members and not one was rude....they all tried so so very hard to make one's stay memorable.
So many activities everyday, it was lively by the pool and in the evening. Mexican night was very unique and great food. All other nightly shows/ activities were engaging. Christian is the lynch pin, funny dude and is a jack of all trades. Max runs the pool activities and is awesome. Enrique at the beachfront restaurant was so kind to our son who was trying to converse in spanish, may others were also very encouraging. Food options were great, something for everyone. the buffet was fresh and with lots of variety.
The pools are populated by age almost via an unspoken understanding. Seniors on one side, babies/ toddler in another pool and all other ages in another.....the property is on the beach so you can just walk to the ocean/ bay area but waters were choppy the week we were there.
We didnt venture outside much but the ATV tour we did was useless....so after that experience we stayed back at the resort.
Lots of people who had timeshares and had been coming for years....good to see
Commentaires de Gestion de l’hôtel
2 mars 2024 par Guest Service , Gestion de l’hôtel
Thank you so much for taking the time to review Velas Vallarta. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,
par un voyageur
Recommend for Solo or Remote Work
Publié le 29 févr. 2024 sur HotelsStayed solo for three days. Service from staff was excellent. From moment I arrived to moment I left everyone was super friendly and helpful. Pool was great and generally clean. Food was hit or miss. I had all inclusive and it was great to order as much as I wanted but felt because I had all inclusive the portions were smaller? So I didn’t intend to order more food but since the entree was so small I was still hungry. I mostly ate all a la carte. Stayed away from buffet as I’m a germaphobe. Stayed in studio room which was nice for one although the kitchenette felt dated by bathroom was nice and bed was very comfy. Loved that snacks and water in mini bar were included as well. I booked a week before I was leaving and got a great online deal for the studio room. WiFi worked great for remote working. Overall highly recommend and easy walk to nearby marina. Walked at night and felt safe for the most part walking solo back and forth. Ubers to travel around super cheap so I tipped well.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Guest Service , Gestion de l’hôtel
Thank you very much for sharing your informative insights about your recent stay at Velas Vallarta. We truly appreciate your feedback, and we hope to have the opportunity to host you again soon and earn your 10/10 approval.Thank you,
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Really clean and family friendly.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Guest Service , Gestion de l’hôtel
We’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Velas Vallarta when you’re back in town for more family-friendly experiences in the cleanest environment in Puerto Vallarta. As always, we remain at your service,
