Ratings based on 133 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
3.9 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
Amazing property fantastic beach. The food was good it was just unfortunate. We could not get reservations at a few of the places, and unfortunately the ones that we could get reservations at we could not get them until late at night. The buffets were very hit or miss. It was a gorgeous property nice rooms some of the downside to the rooms were only one of the outlets walked in the whole room. The odor of must was so bad and unfortunately, our cleaning staff never came in until late at night. They never knocked and just entered most of the time we were napping, or getting into the shower, and they never waited to hear an answer. There is no door hangers to put on to tell staff to not enter.
Comment from Hotel Management
Mar. 1, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
by A traveller
Posted Feb. 25, 2024 on Expedia
Property itself beautiful. Beautiful beach (only small negative were the boats). Main pool beautiful but no swim up bar and water a little a cold for my liking. Also unique and adults only pool we’re too small really not worth it.
Food was generally really good. Steakhouse and the unique grill by the beach was amazing. What I didn’t like was the breakfast buffet and American valley food.
Drinks were generally pretty good. Service was hit or miss. Butler was amazing (did pretty much whatever we asked including booking our ride to the airport, suprise champagne for my birthday, and a bottle of red and white on our request. Check in sucked didn’t give us our welcome drinks and generally the servers are few and far between at the beach and pool.
Overall great resort but could use improvement in certain areas
Comment from Hotel Management
Feb. 25, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,
by A traveller
Posted Feb. 25, 2024 on Expedia
The Property was just stunning…the service was one of a kind, to include exceptional nightlife activities that are just unique, and classy. Live shows were spectacular. Truly amazing place to vacation.
Comment from Hotel Management
Feb. 25, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Lopesan Costa Bávaro, Hotel Management
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting
by A traveller
Posted Feb. 22, 2024 on Expedia
Excellent
Comment from Hotel Management
Feb. 23, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,
by A traveller
Posted Feb. 21, 2024 on Expedia
Resort was 5 stars but the food was 3 stars so overall rating 4 stars! Food needs to be revamped because it did not match the resort as a whole!
Comment from Hotel Management
Feb. 21, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that our hotel was to your liking.We have also shared your comments about our food with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
by A traveller
Posted Feb. 19, 2024 on Expedia
Beautiful and peaceful.
Comment from Hotel Management
Feb. 20, 2024 by Lopesan Costa Bavaro, Hotel Management
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
