Note fondée sur 441 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2023 par Daniela Hurtado, e-Concierge, Gestion de l’hôtel
Dear Marc-andré,Greetings! Thank you for sharing your rate with us! Its an honor to know you had a great time at our Resort. It was a pleasure to host your holiday.We look forward to welcoming you soon.Best regards!
par un voyageur
Publié le 20 nov. 2022 sur Expedia
Un hôtel magnifique avec une architecture impressionnante. Nous y sommes allés pour le surf qui peut se faire directement à la plage de l’hôtel. Cette plage, Burros, est une des meilleures pour le surf de la région. Pour les surfeurs, voilà une opportunité unique en son genre de marier surf, luxe et tout inclus.
Nous avons séjourné dans la section preferred, avec vue sur la mer et les piscines de la cours intérieure. Les chambre preferred se trouvent plus près de la plage. Cette section en vaut la peine si vous voyager sans enfants car vous aurez droit à la magnifique infinity pool du 8e étage ainsi que les meilleurs restaurants à la cartes. Les enfants n’y semblent malheureusement pas admis.
Les plus:
- Le confort des chambres et des lits
- Les nombreuses piscines et infinity pool
- La gentillesse du personnel qui est tjrs prêt à vous rendre service.
- La nourriture est délicieuse. Notre restaurant à la carte préféré est le Bordeaux (français)
- Le bon café du Coco café qui me faire pensé à un Starbucks.
- La piscine du 8e étage avec la vue panoramique sur la baie. Nous y avons même vue des baleines au loin.
Les moins:
- l’hôtel est ouvert depuis seulement un an mais par certain bris du mobilier on dirait qu’elle a plus de 5 ans. Mais, ce fut vite oublié étant donné la qualité du resort en général.
- Le secteur tranquille.
Bon à savoir:
* Uber est une bonne façon de se déplacer à une fraction du prix.
*Une visite à Sayulita vaut le détour.
par un voyageur
Publié le 13 avr. 2024
Property is nice and clean. Staff is friendly and nice.
We went with a large party 26 of us. The food everywhere was decent not great but I wasn't expecting a lot because every all inclusive is the same.
The pool area should've had more music and action but we loved the heated pools for the kids. Not being able to go to all the restaurants with kids sucked too. Also this hotel is far from the airport so expect to pay another 300 round trip for kids and stay at the hotel only. All in all I have stayed at a lot of all inclusive hotels and this one was just ok for the price. I wouldn't go back with kids. Maybe adults only on the secrets side. That looked more fun. Also the tile floors are super slippery. We all almost died multiple times around the pool and in the room. Not sure what idiot picked those slippery tiles everywhere but it's not safe at all. The staff is great so Cudos to them.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Arjang Fayaz,Greetings from Dreams Bahía Mita Surf & Spa Resort. We thank you for taking the time to evaluate our property and to share your experience with us. We are pleased to know that you enjoyed your stay. We are committed to providing the Unlimited-Luxury experience to all our guests, so we appreciate your feedback and will share it with the relevant departments.We hope we can welcome you again to this, your home.Best regards,Andy Miyagi, eConcierge
par un voyageur
Excelente
Publié le 4 mars 2024 sur HotelsExcelente el hotel y sus instalaciones
Commentaires de Gestion de l’hôtel
4 mars 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Estimado Fausto, ¡Reciba un gran saludo desde Punta de Mita! Nos complace recibir su excelente evaluación y comentario, le agradecemos inmensamente su recomendación.¡Esperamos recibirle nuevamente en esta su casa! Atentamente, Andy Miyagi, eConcierge
par un voyageur
Publié le 28 févr. 2024 sur Expedia
I like that there was a lot of dining options as well as activities for guest to enjoy.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Javier,Receive a warm greeting from Punta de Mita! We are pleased to receive your great review and comments, and we immensely appreciate your recommendation.We look forward to welcoming you again to our paradise!Best regards,Andy Miyagi, eConcierge
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Beautiful property! The lay-out is at times difficult to navigate. The property is HUGE. I can literally take 10-11 min to go from the back of the property on the 7the floor to the beach; needing to use 2 separate elevators or stairwells and a zig zag of corridors.
It was overcast or raining 6/9 days of our PV trip. The water drainage/sitting puddles at the hotel is not great. There was water draining from the ceilings and down some of the walls. Staff did a good job keeping up and keeping everyone safe.
We saw whales daily from the beach- was easier to see when overcast out.
The wait staff were great! At the buffet MIXTLI was awesome, friendly, great service, felt like she really knew you and loved her job!
The front staff, especially CANELO was very helpful and friendly.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Nylene,We send you a warm greeting from this, your home! We are delighted to hear about your excellent experience at Dreams Bahía Mita Surf & Spa Resort; guest satisfaction is our greatest reward. We deeply appreciate your recommendation and the kind words about the mentioned colleagues; rest assured we will pass them on. They truly represent our values and objectives, and we consider ourselves fortunate to have their talent.We are committed to providing the Unlimited-Luxury experience to all our guests, offering excellent service, so we value all guest opinions and feedback. We appreciate your input and rest assured we will share it with the relevant departments.We hope to welcome you back to our paradise soon!Best regards,Andy Miyagi, eConcierge
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Ms. Lightman,Thank you for taking the time to rate our property. We are sorry to learn that we didn't meet your expectations, your utmost comfort and relaxation are our priorities, and we regret not being able to ensure this during your stay. Please help us to share your experience with us through message. We hope to have the opportunity to welcome you back in the near future. We are committed to altering your current impression and providing a better experience.Warm regards,Andy Miyagi, eConcierge
par un voyageur de Klamath Falls
Publié le 19 févr. 2024 sur Expedia
This was our first all inclusive, the people were very friendly and helpful. They make you feel at home and work hard to make your time enjoyable.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Bobijo,Receive a warm greeting from Punta de Mita! We are pleased to receive your excellent review and comments, and we immensely appreciate your recommendation.We look forward to welcoming you again to our paradise!Best regards,Andy Miyagi, eConcierge
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Mr. Buscher,Receive a warm greeting from Punta de Mita! We are pleased to receive your excellent review, and we immensely appreciate your recommendation.We look forward to welcoming you again to our paradise!Best regards,Andy Miyagi, eConcierge
par un voyageur de Huntington beach
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Andy Miyagi, eConcierge, Gestion de l’hôtel
Dear Sophat,Thank you for taking the time to rate our property. We are sorry to learn that we didn't meet your expectations, your utmost comfort and relaxation are our priorities, and we regret not being able to ensure this during your stay. Please help us to share your experience with us through message. We hope to have the opportunity to welcome you back in the near future. We are committed to altering your current impression and providing a better experience.Warm regards,Andy Miyagi, eConcierge
