Ratings based on 489 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
62% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
May 13, 2024 by Jonathan O, Hotel Management
Dear Alejandro,Thank you for sharing a review with our travel community about your recent stay in W Punta de Mita.I will pass on your kind words to the team who went above and beyond to provide impeccable service and make your stay memorable.We look forward to welcoming you again soon.
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Great place
5 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
Outstanding
1 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
ATMs did not work, overpriced taxi service, make sure if you can, use Uber to go to salyulita and punta de mita towns. Uber was only $15 as opposed to the $155 taxi provided by the hotel. Otherwise the grounds were pretty. Lots of food options at the bar and beautiful views.
5 out of 5
by A traveller

Posted Feb. 10, 2024 on Expedia
Lovely location and really enjoyed the pools. The staff were friendly and helpful and the room was very comfortable. Highly recommend.
2 out of 5
by A traveller

Rave music everywhere

Posted Feb. 10, 2024 on Hotels
The location is great and the property is beautiful but the food, rooms and service did not match the price. There is heavy bass music blaring truly everywhere…the rooms, restaurants, pool, beach. Additionally the jungle view rooms feel like dark concrete bunkers as they are partially subterranean with patios that are against a dirt mound.
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
One word…. AMAZING!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 25, 2024 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 7, 2024 on Expedia
5 out of 5
by A traveller

Posted Jan. 5, 2024 on Expedia
Hustle to make everything and everyone happy over the holiday season. We have been coming here for easily 7 years. They make it a home away from home.