Ratings based on 601 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
79% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Apr. 11, 2024 by Armand Loic, Hotel Management
Bonjour Jeremie,Nous souhaitions prendre un moment pour exprimer notre sincère gratitude pour avoir choisi de séjourner à l'Hôtel du Jardin. Ce fut un plaisir de vous accueillir parmi nous et nous espérons que votre expérience avec nous a été tout simplement exceptionnelle.Mes salutations,Armand, Lofts Vieux-Quebec
5 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 9, 2024 by Joy C, Responsable Expérience Client, Hotel Management
Bonjour Sophie, Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !
2 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Apr. 11, 2024 by Armand Loic, Hotel Management
Hi Muhammed,Thank you for writing us a feedback. We would like to know in great details why we didn't get a perfect score and what we could do to make your experience better for your next stay. Please feel free to contact us again.Kind regards,Armand, Lofts Vieux-Quebec
4 out of 5
by A traveller

Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Joy C, Responsable Expérience Client, Hotel Management
Il nous fait plaisir d'apprendre que vous avez apprécié votre séjour.
3 out of 5
by A traveller

Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Joy C, Responsable Expérience Client, Hotel Management
Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Good value
Comment from Hotel Management
Feb. 1, 2024 by Joy, Hotel Management
We are thrilled to hear you enjoyed your stay! We thank you for taking a moment to share your experience and we hope to have the pleasure of hosting you again.
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Joy C, Hotel Management
Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour ! La satisfaction de nos clients est de la plus haute importance pour nous.Nous espérons vous accueillir à nouveau prochainement.
3 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Joy C, Hotel Management
We are sorry to hear that your stay did not meet your expectations. We would appreaciate hearing more about what we could have done to make your stay an unforgettable one. Please do not hesitate to contact us. Our team would appreaciate your feedback.
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Les Lofts Vieux Québec, Hotel Management
Merci d'être resté à l'hôtel du Jardin!
5 out of 5
by A traveller

Posted Jan. 5, 2024 on Hotels
Things were perfect for us including the geographic situation .
Comment from Hotel Management
Jan. 22, 2024 by Joy C., Hotel Management
We are thrilled to hear you had a great stay! We look forward to having you among us again soon.