Note fondée sur 1 221 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Functional room in a nice area of Raleigh
Publié le 19 févr. 2019 sur HotelsFunctional room (quite large surface, good layout with kitchenette, living-room...) in a nice area of Raleigh (North Hills, large restaurants selection at walking distance).
Gym and breakfast are OK.
par un voyageur
Functional hotel in Raleigh North Hills
Publié le 14 févr. 2019 sur HotelsVery functional hotel in Raleigh North Hills (nice area of Raleigh with many restaurants).
Rooms are quite large with a small kitchen and living space.
par un voyageur de Québec, Canada
Hôtel à Raleigh
Publié le 11 août 2015 sur ExpediaHôtel mal situé, près de l'autoroute, mais dans un développement commercial peu intéressant. Construction environnante, chambre bruyante et piscine pas pertinente.
Commentaires de Gestion de l’hôtel
12 août 2015 par General Manager, Gestion de l’hôtel
Dear JF,
I'm sorry that our location and pool left you underwhelmed. Your comments are welcomed and appreciated as they allow us to monitor the guest experience. We hope that you will consider a return visit.
Sincerely,
Jason Andrews
General Manager
par un voyageur
Publié le 8 mars 2024 sur Expedia
I booked a King room, found out the room has no bath. Water in a shower was not warm enough to take a shower. I couldn't believe it!
Overall comfortable rooms, the cleanliness of bathrooms struggled a little.
Commentaires de Gestion de l’hôtel
9 mars 2024 par GM, Gestion de l’hôtel
Dear Karen, Thank you for choosing us. I'm very sorry that you experienced issues with water temperature. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review. Sincerely, Lisa Ganzzermiller, GM
par un voyageur
Publié le 28 févr. 2024 sur Hotels
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Nice weekend getaway! Loved the clean rooms. However the shower need a bit more TLC and the breakfast was not good
Commentaires de Gestion de l’hôtel
22 févr. 2024 par GM, Gestion de l’hôtel
Dear Shanta, We are thrilled to hear that we provided you with a great stay overall. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Lisa Ganzzermiller, GM
par un voyageur
Publié le 18 févr. 2024 sur Hotels
From check in to check out everything was great! Everyone was very friendly and accomodating. Anthony came on after I checked in and assisted me so much! I was celebrating my birthday and needed his help with some things as friends were coming to visit me. I was relieved and the night was successful! I will definitely stay there again.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par GM, Gestion de l’hôtel
Dear Mya C, First and foremost, Happy Birthday! We are honored anytime guests choose our Hyatt House to celebrate a special occasion. It is lovely to hear that your visit was relaxing and made more special by our attentive staff. Best wishes to you, and we hope to welcome you back again next year. Best, Lisa Ganzzermiller, GM
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Our favorite place to stay in Raleigh. Large, spacious rooms and dog friendly so we can bring our furry baby with us!
Commentaires de Gestion de l’hôtel
16 févr. 2024 par GM, Gestion de l’hôtel
Dear Jodi, Sincere thanks for being a return guest and taking the time to share this review. It's encouraging to know that your stays are pleasant thanks to our spacious, dog-friendly accommodations. Our goal is to provide comfort and friendly service to all our guests away from home; your feedback allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best, Lisa Ganzzermiller, GM
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Great staff very friendly and easy to talk to.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par GM, Gestion de l’hôtel
Dear Kenya, Thank you for being our guest and complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Lisa Ganzzermiller, GM
par un voyageur
Publié le 12 févr. 2024 sur Expedia
