Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon hôtel
Publié le 26 août 2020 sur HotelsTrès bien, hôtel propre et confortable. Très bon service malgré le Covid.
par un voyageur
Bonne point de chute à Redding
Publié le 5 déc. 2019 sur HotelsConfortable et bien équipé
Bonne situation dans la ville
La rénovation est réussie
Petit déjeuner Ok même si la machine a pancakes est un peu capricieuse
par un voyageur
the best in town!
Publié le 9 août 2019 sur HotelsSuper bien situé...tres propre...dejeuner convenable....a recommandé
par un voyageur de Los Angeles
Publié le 4 avr. 2024
Persons approaching me twice to beg
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the presence of unwanted individuals in the vicinity that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Guest Experience TeamThunderbird Lodge
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Clean and quiet. Interesting part of town.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear David, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and quiet accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate our interesting location. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Nice, no nonsense property. Well-managed. Conveniently located.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Susan, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for well-managed and conveniently located accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to review our pleasant services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Thunderbird Lodge on your next visit!Best Regards,Guest Experience TeamThunderbird Lodge
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Would like to return
Publié le 9 févr. 2024 sur HotelsExcellent check-in; great room; good value.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Roger, we are pleased that you thoroughly enjoyed your time at the Thunderbird Lodge. We appreciate you letting us know how satisfied you were with our check-in service and accommodations. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Redding.Best Regards,Guest Experience TeamThunderbird Lodge
par un voyageur
Publié le 8 févr. 2024 sur Expedia
My room was cold,thhe heater didn't work very well!
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Kimberly, thank you for taking the time to rate your recent stay at our hotel. While it's great to hear that you enjoyed your visit, we are sorry that the faulty heating unit marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue soon, and look forward to welcoming you back to the Thunderbird Lodge.Best Regards,Guest Experience TeamThunderbird Lodge
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Recently updated, central location, friendly helpful staff.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear John, it's our absolute pleasure to know you loved your stay with us at the Thunderbird Lodge. We strive to provide excellent value to our guests through our recently renovated accommodations, central location, and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Redding.Best Regards,Guest Experience TeamThunderbird Lodge
