Ratings based on 384 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 29, 2024
The property was very clean. Staff were polite and helpful. Area was safe and quiet. This was perfect to or my needs.
Comment from Hotel Management
May 12, 2024 by Front Desk Agent Jonathan Settle, Hotel Management
Thank you for the review! We are glad you enjoyed your stay with us. We try to ensure all our guests are well-accommodated and help with any inquiries they may have. We do hope to see you again!
by A traveller
Posted Mar. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 17, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
by A traveller
Very wrinkled sheets.
Posted Mar. 5, 2024 on HotelsI would have been more comfortable if the sheets were not so wrinkled and looked used. There was a long black hair deep on the bottom sheet.
Comment from Hotel Management
Mar. 8, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
We deeply regret that your recent experience at our hotel fell short of your expectations. Our commitment is to offer our guests a clean, comfortable, and pleasant environment, and we apologize that we did not meet this standard during your stay. Our team takes pride in maintaining our facility and ensuring each room feels fresh and welcoming.It is unusual that we did not deliver on our usual high standards of hospitality and attention to detail. We sincerely apologize for any inconvenience caused. Your feedback is invaluable to us, and we genuinely hope you will consider giving us another opportunity to provide you with an exceptional stay. Thank you for choosing our hotel, and we look forward to restoring your confidence in our service.
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you for taking the time to give us a 5-star rating for our hotel! We are overjoyed to learn that you had a wonderful stay with us and that we could meet your expectations. Our goal is to provide exceptional service and amenities to all our guests, and we are thrilled that we were able to do that for you. We truly appreciate your feedback, and we hope to have the pleasure of welcoming you back in the future for another outstanding stay! Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had a fantastic experience with us. We always strive to provide quality service and satisfaction to the guests.We look forward to having you back with us!
by A traveller
Posted Feb. 24, 2024 on Expedia
Very quiet and beautiful.
Comment from Hotel Management
Feb. 25, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
We are incredibly grateful you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
by A traveller
Posted Feb. 18, 2024 on Expedia
Very nice hotel- clean, friendly staff, comfortable room and a very nice breakfast. Tesla chargers were a big bonus! Would stay at again.
Comment from Hotel Management
Feb. 19, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had a fantastic experience with us. We always strive to provide quality service and satisfaction to the guests.We look forward to having you back with us!
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled you had an enjoyable experience and appreciate your 10/10 rating! We are constantly striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back to our hotel in the future!
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Tracy Stephenson, Front Office Manager, Hotel Management
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had a fantastic experience with us. We always strive to provide quality service and satisfaction to the guests.We look forward to having you back with us!
