Ratings based on 593 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Service, staff, property.
Comment from Hotel Management
Mar. 4, 2024 by Hotel Management, Hotel Management
Dear Ramon, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay and our friendly staff! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
4 out of 5
by A traveller from battle ground

Posted Feb. 25, 2024 on Expedia
Feels a little old, room smelled strongly of cleaner/ deodorizer. Very friendly staff.
Comment from Hotel Management
Feb. 26, 2024 by Hotel Management, Hotel Management
Hello Janice, thank you for taking the time to leave feedback for your stay. We apologize for your experience with the smells and condition of the room. We will be sure to review these comments with the team to bring out improvements for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Hotel Management, Hotel Management
Dear Ramon, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay so much! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Nice 👍 location
Comment from Hotel Management
Feb. 19, 2024 by Hotel Management, Hotel Management
Dear Paullareddy, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay and our convenient location! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Hotel Management, Hotel Management
Dear Peter, thank you for taking the time to leave this review. We are so pleased you felt your stay warranted a perfect score! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by Hotel Management , Hotel Management
Dear Aimee, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay so much! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
4 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Nice hotel.
Comment from Hotel Management
Jan. 29, 2024 by Hotel Management, Hotel Management
Dear Inna, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay with us! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
3 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Hotel Management, Hotel Management
Hello Paul, thank you for taking the time to leave feedback for your stay. We apologize that the experience was not up to the high standards we keep. We would love to hear more about how we can improve for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland
5 out of 5
by A traveller

Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by Hotel Management, Hotel Management
Dear Audrey, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay with us! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland
5 out of 5
by A traveller

Posted Dec. 30, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by Hotel Management, Hotel Management
Dear John, thank you for taking the time to leave this review. We are so pleased you enjoyed our hotel! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland