Note fondée sur 449 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
65 % des clients le recommandent
3,4 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Paule

Il y a mieux

Publié le 4 juill. 2015 sur Hotels
Un peu veillot pour l'ameublement mais propre.
Commentaires de Gestion de l’hôtel
24 oct. 2015 par Kp, Gestion de l’hôtel
Thank for the 4 star rating GM
4 sur 5
par un voyageur

Publié le 2 mai 2024
Lower budget place to stay. A few transients around but room was clean abd pretty quiet.
Commentaires de Gestion de l’hôtel
2 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your feedback. We are glad to hear that you found the room clean and quiet during your stay. We strive to provide a comfortable experience for all our guests, and we appreciate your comments.
5 sur 5
par un voyageur

Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for the glowing five-star review! We are delighted to hear that you had such a wonderful experience at our hotel. We hope to have the pleasure of welcoming you back in the future.
2 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
El baño está sucio
Commentaires de Gestion de l’hôtel
22 févr. 2024 par General Manager, Gestion de l’hôtel
We sincerely apologize for the inconvenience you experienced with the cleanliness of the bathroom. Please rest assured that we have addressed this issue with our housekeeping team to ensure that all areas of the hotel are maintained to the highest standards of cleanliness.
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par General Manager, Gestion de l’hôtel
We are thrilled to hear that you had a positive experience with us! Thank you for taking the time to share your positive rating. We look forward to welcoming you back in the future.
5 sur 5
par un voyageur

Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for the fantastic rating! We are delighted to know that you enjoyed your stay with us. It was a pleasure serving you, and we hope to have the opportunity to host you again soon.
2 sur 5
par un voyageur

Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par General Manager, Gestion de l’hôtel
We are sorry to hear that your experience at our hotel was not up to your expectations. If there is anything specific that you feel we could improve on, please don't hesitate to let us know. We always value feedback from our guests.
5 sur 5
par un voyageur

Publié le 10 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for the fantastic rating! We are delighted to know that you enjoyed your stay with us. It was a pleasure serving you, and we hope to have the opportunity to host you again soon.
2 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Hotels
They don’t replace towels when staying more than one day. On the floor of bathroom was wet in some location as soon as get in the first day.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par General Manager, Gestion de l’hôtel
Dear guest, thank you for taking the time to share your feedback with us. I apologize for the inconvenience with the towels and the wet floor in the bathroom. I will address these issues with the housekeeping team to ensure they are rectified for future guests. We strive to provide a comfortable and enjoyable stay for all our guests and I hope we have the opportunity to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 23 déc. 2023 sur Hotels
Quiet, clean, spacious, well equipped. Shower maybe needs an update. AC or heating were effective. Very convenient place if you have a car, but an easy 15 minute walk to businesses on San Pablo. Also easy connection to BART, as the bus stops right on the corner at the Inn.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par General Manager, Gestion de l’hôtel
Thank you for your review. We are pleased that you found our hotel to be quiet, clean, spacious and well equipped. We apologize that the shower did not meet your expectations and assure you that we will look into it. We appreciate your kind words regarding the convenience of the location and the easy connection to BART. We are grateful for your feedback and we hope to welcome you back in the future.