Ratings based on 824 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Hotels
El hotel esta bastante bien ubicado, cerca de la playa de Copacabana e Ipanema, es limpio pero un poco antiguo en lo que respecta a sus instalaciones. La atención en recepción y el check-in en mi opinión deja bastante que desear, tuvimos que esperar hasta incluso luego de las 15hs (hora del check-in) porque no tenían las habitaciones listas, además de que la recepcionista no fue para nada amable en su atención.
Comment from Hotel Management
Feb. 2, 2024 by Cecilia Porto, Hotel Management
Florencia, muchas gracias por dejar su comentario, nos alegra que haya disfrutado de nuestra ubicación.Lamento que su experiencia en nuestro hotel no haya sido satisfactoria, ciertamente este no es el estándar de servicio y soporte que tenemos en la red Othon. Su evaluación está siendo analizada por la dirección responsable.Esperamos cumplir el 100% de sus expectativas en la próxima oportunidad.
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Cecilia Porto, Hotel Management
Olá, Diego, muito obrigada por compartilhar sua avaliação do Savoy Othon, ficamos muito felizes em saber que você teve uma excelente estada conosco, nos empenhamos em oferecer a melhor experiência aos nossos hóspedes.Seguimos à disposição, volte sempre!
by A traveller
Posted Oct. 18, 2023 on Expedia
Un día Olvidaron limpiar la habitación aunque estaba colgado el anuncio en la puerta!
Comment from Hotel Management
Nov. 9, 2023 by Isabella Espínola, Hotel Management
Margarita, Lamento su impresión sobre nuestra limpieza, valoramos mucho el buen trabajo en todas las áreas del Hotel.Su observación ya ha sido transmitida a la dirección responsable.
by A traveller
Posted Sep. 19, 2023 on Expedia
noise in the mornings from outside traffic
Comment from Hotel Management
Nov. 9, 2023 by Isabella Espínola, Hotel Management
Ricardo, sorry for the inconvenience.hope you come back and feel completely satisfied.
by A traveller
Worth it.
Posted Aug. 25, 2023 on HotelsThe upgraded room is worth it, more space, a little more spacious bathroom. Walking distance to beach and everythung.
Comment from Hotel Management
Sep. 1, 2023 by Isabella Espínola, Hotel Management
Thank you so much for your review. We appreciate a lot the guest experience.Hope you come back!
by A traveller
Posted Aug. 9, 2023 on Expedia
Comment from Hotel Management
Sep. 1, 2023 by Isabella Espínola, Hotel Management
Francisco, obrigada pela sua avaliação!Até a próxima.
by A traveller
Posted Jun. 29, 2023 on Expedia
Location is the best. Staff wonderful.
Comment from Hotel Management
Jun. 30, 2023 by Isabella Espínola, Hotel Management
Thank you for your review. Our team works very hard every day to make the guest experience better.
by A traveller from elmont
Posted May 31, 2023 on Expedia
Comment from Hotel Management
Jun. 23, 2023 by Isabella Espínola, Hotel Management
David, Muito nos alegra saber que apreciou sua estada conosco.Volte sempre!
by A traveller
Posted Feb. 28, 2023 on Expedia
Comment from Hotel Management
Apr. 18, 2023 by Isabella Espínola, Hotel Management
Sinto muito que sua experiência não tenha sido satisfatória. Esperamos que possamos atender 100% de suas expectativas em uma próxima oportunidade.
by A traveller
Posted Feb. 24, 2023 on Expedia
excellent location, walkable , easy to navigate.
Comment from Hotel Management
Mar. 6, 2023 by Isabella Espínola, Hotel Management
Dear guest, Thank you for your review. Thank you so much for letting us know how much you enjoyed staying with us.We hope to welcome you back here at Savoy Othon very soon
