Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Serge, thank you for your rating! We hope to serve you again soon!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Bed was not awesome and door to room was so poorly sealed when shut that we could hear people in the hall very loudly late in the night and they were not being particularly loud. Also, don’t like when essentially mandatory parking is not included in room rate.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Eric, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconveniences experienced, but am excited to say upon completion of our rooms renovation at the end of 2024, we have addressed these issues to be corrected. We hope to serve you again in the future and deliver an improved experience. Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Kenneth D, thank you for your rating! We hope to serve you again soon! Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 11 févr. 2024
Commentaires de Gestion de l’hôtel
26 mars 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Caroline, thank you for your rating! We hope to serve you again soon! Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Our room arrangement was awkward in that the tv was not in a position to be watched from bed. Also, there was no clock which was ok but strange. On the positive side there was a good supply of coffee which was appreciated
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear burl, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced. Being a historic hotel, we do have varying room sizes, and hope if we have the privilege to serve you, can better accommodate your visit.Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Diego, thank you for your rating! We hope to serve you again soon! Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 3 févr. 2024
Commentaires de Gestion de l’hôtel
26 mars 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear James, thank you for your rating and we apologize for the experience. We would like to learn more about your stay and how we can improve our operations. Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Jeffrey, thank you for your rating. We hope to serve you again soon!Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Needs some more updating, but great property.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Steven, thank you for your review and for choosing the hotel for your accommodations. We are delighted to announce that we are currently undergoing a full rooms renovation and expect it to be complete by October 2024. We hope we get the chance to serve you again soon and show off the new rooms! Sincerely, Brian WellsGeneral Manager
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Very good accommodations as usual. Will continue to enjoy occasional weekend getaways at Hotel Roanoke.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Brian Wells, General Manager, Gestion de l’hôtel
Dear Michael, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and delighted you enjoyed your experience. We hope to serve you again soon!Sincerely, Brian WellsGeneral Manager
