Ratings based on 764 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 9, 2024
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Stephen , Hotel Management
Dear Kathleen,Thank you for taking the time to share your experience about your recent stay at our hotel. We understand how important a seamless and enjoyable experience is for our guests. Your feedback is invaluable to us as we continuously strive to improve our services and facilities.
by A traveller
Posted Feb. 13, 2024 on Hotels
Exterior looks run down and dirty.
Restaurant food has declined.
The breakfast in the past was great now its premade not very good.
Staff was great, bed was comfortable .
Newer air & heat in rooms.
Pool was closed.
Comment from Hotel Management
Mar. 8, 2024 by Stephen , Hotel Management
Dear Harry,Thank you for taking the time to share your experience about your recent stay at our hotel. I want to sincerely extend a heartfelt apology for the inconvenience you encountered during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We understand how important a seamless and enjoyable experience is for our guests, and we regret that we fell short of your experience. Rest assured, we take your concerns seriously and will address them with the utmost urgency. We are actively working to mitigate the impact of our ongoing renovations and ensure that future guests do not encounter similar inconveniences. Your feedback regarding the pool closure will be thoroughly reviewed by our management team to identify areas of improvement. We truly value your patronage and hope that you will consider giving us another opportunity to exceed your expectations in the future. Please do not hesitate to reach out to us directly if there is anything further we can do to make amends for your recent experience.Sincerely,Stephen
by A traveller
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Stephen, Hotel Management
Dear Sandra,Thank you for taking the time to share your experience about your recent stay at our hotel. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We understand how important a seamless and enjoyable experience is for our guests, and we regret that we fell short of your experience. Rest assured, we take your concerns seriously and will address them with the utmost urgency. We are actively working to mitigate the impact of our ongoing renovations and ensure that future guests do not encounter similar inconveniences. Your feedback will be thoroughly reviewed by our management team to identify areas of improvement. We truly value your patronage and hope that you will consider giving us another opportunity to exceed your expectations in the future. Please do not hesitate to reach out to us directly if there is anything further we can do to make amends for your recent experience.
by A traveller
Posted Feb. 7, 2024 on Expedia
Shampoo in bathroom was empty. Ice on floor didn't work
Comment from Hotel Management
Mar. 8, 2024 by Stephen , Hotel Management
Dear Donna,Thank you for taking the time to share your experience about your recent stay at our hotel. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We understand how important a seamless and enjoyable experience is for our guests, and we regret that we fell short of your experience. Rest assured, we take your concerns seriously and will address them with the utmost urgency. We are actively working to mitigate the impact of our ongoing renovations and ensure that future guests do not encounter similar inconveniences. Your feedback will be thoroughly reviewed by our management team to identify areas of improvement. We truly value your patronage and hope that you will consider giving us another opportunity to exceed your expectations in the future. Please do not hesitate to reach out to us directly if there is anything further we can do to make amends for your recent experience.
by A traveller
Posted Feb. 1, 2024
Bedding was super comfortable and quality linen.
Comment from Hotel Management
Mar. 19, 2024 by Stephen, Hotel Management
Dear Natividad,Thank you for taking the time to share your experience about your recent stay at our hotel. We understand how important a seamless and enjoyable experience is for our guests. Your feedback is invaluable to us as we continuously strive to improve our services and facilities.
by A traveller from Dagsboro
Posted Jan. 29, 2024 on Expedia
by A traveller
Posted Jan. 12, 2024 on Expedia
Clean and comfortable room
by A traveller
Posted Jan. 7, 2024 on Expedia
Managaer and staff were excellent, booking through expedia not so great.
by A traveller
