Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2022 sur Expedia
L'emplacement de l'appartement est parfait, à quelque pas de la Plaza navona et du château Saint-Ange à pied, appartement et spacieux attention juste aux deux chambres qui donnent sur la rue il y a du simple vitrage du coup la nuit c'est un peu bruillant mais à part ça notre séjour a été parfait.
par un voyageur
Publié le 6 févr. 2024 sur Hotels
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Sonder, Gestion de l’hôtel
Hi Eric, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.
par un voyageur
Great location but below average apartment!
Publié le 8 janv. 2024 sur HotelsGreat location but the whole Sonder experience leaves a lot to be desired. I think they try to be part BnB part hotel and end up not really achieving either. A few issues - the place smells terrible - a damp odor throughout but particularly in the bathrooms where there is mould / discoloration on the roof. Windows don’t seal / close properly and worst of all the power kept tripping out. When I asked the staff about this they questioned what appliances we had on. Apparently, you can’t have lights on run the washing machine and the tv at the same time. They said they would send staff to have a look but heard nothing about that and it continued to trip the next morning! No tea towels provided, average linen and quite noisy - probably another issue caused by the windows. The toiletries provided are nice but the dispensers don’t work.
par un voyageur
Publié le 30 déc. 2023 sur Expedia
The location of this property was very good for what we had planned to do. The rooms are nicely remodeled and reasonably spacious for a city hotel.
Just be aware that Sonder is not a full service hotel. There is no front desk reception and therefore no immediate help for what you may need.
For example, I needed bag storage on our arrival Christmas Day but all of the storage places the Sonder app recommended indicated they were closed for the holiday. I texted Sonder on the app and asked about earlier checkin and they at first just quoted the same info from the app which I had already explained would not work. After some back and forth they said they would “push through” a request for letting us drop our bags before checkin. I got an email later denying the request. Fortunately, we were able to find a different storage company open nearby and solved the problem on our own.
Another example is that I had a lot of trouble getting my credit card to work on the app to pay the city accommodation tax upon arrival. I tried at least five times with two different cards and always got an error message. These cards were working fine at every other business and online as well otherwise. After texting back and forth for two days l, Somder had to call me and upload my card via a phone bot which finally worked.
These problems were not terrible but were distracting and annoying while on vacation.
par un voyageur
Publié le 17 nov. 2023 sur Expedia
Great location great staff
par un voyageur
Publié le 13 sept. 2023 sur Expedia
Wonderful stay at this Sonder location. It was nice to have coffee and tea for the morning. Always lots of extra supplies in the lobby entrance. Perfect location
Nice market next door.
It would of been easier if you could reach someone by phone instead of email for a quicker response.
Great stay in Rome.
par un voyageur
Publié le 20 août 2023 sur Expedia
Perfect place to stay. Do it!!
par un voyageur
Publié le 20 août 2023 sur Expedia
Muy céntrico . Todo esta cerca de 10 a 30 minutos a pie. Tranquilo y seguro .
par un voyageur
Publié le 8 août 2023 sur Hotels
Excelente servicio y comunicación. Estuvimos muy a gusto
