Ratings based on 13 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
3.8 Room comfort
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 29, 2023 on Expedia
by A traveller
Posted Dec. 29, 2023 on Expedia
by A traveller
Go Elsewhere!!
Posted Oct. 7, 2023 on HotelsThis place was supposed to 1. send an email 24 hrs ahead with check-in info, 2. have staff there to check you in, and 3. have 24/7 phone help available. They had None of that. No email, No one there, Message on phone that no one is available. Took an hour to get in, a total nightmare. Others were having the same problem. Room was not as reserved. Hotels.com was super-slow to try to help. Telling me they could not contact anyone either. Then transferring me after a long time to another person who finally got us in, but by then it was Incredibly Aggravating!
Comment from Hotel Management
Oct. 10, 2023 by Martalia Apartahoteles, Hotel Management
Dear guest,Thanks for your comment. We regret that you did not provide a correct telephone number where we could contact you because we always call our clients 24 hours in advance, we are available 24 hours a day, in person and by phone. If the company that managed your reservation did not know how to respond to your request, it is not our problem. For another occasion, remember to give a correct telephone number when you confirm your reservation. Best regards
by A traveller
Lovely accommodation perfect for a short stay
Posted Sep. 28, 2023 on HotelsNice location with a short drive to sightseeing spots in Ronda. Comfortable apartment, very clean and well-maintained. Free parking right near the apartment complex! Full kitchen.
Very friendly and helpful staff.
The check-in procedure is clunky and the staff seems to be aware. We were tired from the road and they patiently helped us with figuring it out.
The not so good:
The hotels.com notification email states that the check-in process starts at 14:00, but when we arrived the staff said it was 15:00, but nevertheless let us check in.
by A traveller
Posted Jun. 21, 2022 on Hotels
Comment from Hotel Management
Jul. 13, 2022 by Marta, Hotel Management
Thanks for your review! Is reaaly good M
by A traveller
Posted Feb. 29, 2024 on Expedia
by A traveller
Posted Feb. 9, 2024 on Hotels
by A traveller
Posted Jan. 5, 2024 on Expedia
Très bel appartement , propre , très bien équipé, bouteille de vin , café offert.
by A traveller
Posted Oct. 16, 2023 on Hotels
by A traveller
Posted Sep. 19, 2023 on Expedia
LO BUENO - Aunque es un bloque de apartamentos funcional, no muy atractivo, por dentro el apartamento es bonito. Tiene una magnífica terraza. La cama es muy cómoda. Televisión grande. Toallas de baño y para la piscina. Menaje bien surtido que incluye cápsulas para la cafetera, aceite de oliva, productos de limpieza (también para lavavajillas y lavadora) y hasta un detalle de bienvenida. La piscina está en la azotea y es muy agradable para el verano. Excelente calidad relación / precio.
LO MALO: Está a las afueras de Ronda y se necesita coche o bus urbano para ir al centro, aunque esto ya se sabe al reservar. Eché en falta una mesa para la terraza y un tendedero más grande. Pero, sobre todo, no me gustó el proceso de checkin. No hay recepción, se hace a través de una máquina y en mi caso falló. Hay un teléfono de emergencia desde el cual me resolvieron la incidencia, pero no hay nada como la atención en el cara a cara. Los nuevos tiempos no siempre son mejores.
