Ratings based on 906 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing the Crowne Plaza Saddle Brook, New Jersey, and we look forward to your next visit with us.
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
by A traveller
Great
Posted Feb. 25, 2024 on HotelsClean with great amenities
Comment from Hotel Management
Feb. 26, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
We hugely appreciate your positive feedback. We have been working so hard to give our best. Thank you for noticing.
by A traveller
Posted Feb. 24, 2024 on Expedia
The room was generally clean and the bed was comfortable. We. went for breakfast in the restaurant and at first there appeared to be nobody there and we had to wait to be seated. Food options were limited and I ended up with a couple of fried eggs and a dried out piece of Ham. To say the least, we never went back.
The lobby had no free coffee, and offered some fruit for $3.
It was disappointing stay and we won't stay there again.
Comment from Hotel Management
Feb. 25, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
We apologize for your disappointment. Thank you for choosing the Crowne Plaza Saddle Brook for your travel needs.
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.
by A traveller
Posted Feb. 21, 2024 on Expedia
It is reasonably priced and convenient for travel.
Comment from Hotel Management
Feb. 22, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
I am particularly pleased that you found us reasonably priced and our location convenient for your needs. All of us look forward to welcoming you back again soon!
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Crowne Plaza Saddle Brook.
by A traveller
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
Thank you for your feedback and for choosing to stay at the Crowne Plaza Saddle Brook. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
Thank you very much for your five star review. We look forward to another opportunity to serve you in the future.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel, Hotel Management
Thank you kindly for your review. Much appreciated!
