Ratings based on 465 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
58% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Unhappy disabled customer

Posted Jan. 12, 2024 on Hotels
Overall room was great, but sadly NO Kettle and apparently none available!! Despite me explaining I am disabled with limited mobility I was given a small cup of hot water to try and carry to my room bare in mind I ad my hands full with my puppy, and being unsteady on my feet the cup was half full time I got back to my room! Next issue was I went back to reception to book breakfast and mistakenly only had 8.20€ instead of the full 8.50€ I asked if I could bring it in the morning and was told "No it's not far to your room to go back and get it," despite seeing how unstable I am on my feet I feel it's a very untrusting facility for 0.30cents, I'm sure I will think again when booking my next trip to St Malo.
1 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 23, 2023 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 6, 2023 on Expedia
5 out of 5
by A traveller

On the Road to Bordeaux

Posted Oct. 4, 2023 on Hotels
My stay was Excellent - Reception Staff was very helpful - It was very Hot & they supplied a Fan for my Room. It was Amazing
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 26, 2023 on Hotels
5 out of 5
by A traveller

Posted Sep. 21, 2023 on Expedia
Man on reception was very professional,helpful and informative
1 out of 5
by A traveller

Posted Sep. 19, 2023
Arrived and saw a huge sign advising not to leave items in vehicle due to security issues. Entered the room which looked just ok but hard mattress. Looked around for AC-it was 90 and I’d walked a great deal. No AC. Window? But no screens. So I’m supposed to stay in a 90 degree airless room.. The desk attendant says I can leave my window open at night. On the 2nd floor, where anyone could be. I say, “Call me a cab.” Now the attendant was nice enough and helped me. But I’d also received a text that said this hotel was not staffed 24 hours a day. So—-if you’re doing St. Malo, spend some extra cash and go to the waterfront port area, perhaps within the walls!
4 out of 5
by A traveller

Road trip review

Posted Aug. 11, 2023 on Hotels
Stayed at this hotel for one night at start of our holiday and on the way back (as ferry was at 06:15). Very comfortable and clean, with no check-in or check-out issues. Only had breakfast on outward trip. Seating area a bit cramp.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 3, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 20, 2023 on Hotels
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