Note fondée sur 493 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par ChinaFleet, Gestion de l’hôtel
Hello Alan, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
The staff were absolute fabulous
Commentaires de Gestion de l’hôtel
19 févr. 2024 par ChinaFleet, Gestion de l’hôtel
Hello David, Thank you for taking the time to leave us this great review, it is lovely to hear how much you enjoyed your stay and the service you received. We hope to welcome you back again soon. Kind regards.
par un voyageur
Always good
Publié le 16 févr. 2024 sur HotelsAlways love our time at the club. Apartments are clean and comfortable, on site restaurant is great. Of course biggest attraction is the pool which has a sloping floor so kids can be in the same pool at depths they are comfortable with
Commentaires de Gestion de l’hôtel
16 févr. 2024 par ChinaFleet, Gestion de l’hôtel
Hello, Thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay and the facilities. We hope to welcome you back again soon. Kind regards.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par ChinaFleet, Gestion de l’hôtel
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
26 janv. 2024 par ChinaFleet, Gestion de l’hôtel
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.
par un voyageur
Mixed experience
Publié le 22 janv. 2024 sur HotelsThe facilities at this country club were lovely, and we really enjoyed how clean and comfortable our luxury apartment was. However, the food definitely let the club down and really wasn't worth what we paid. The breakfast was below average, and the morning serving unit was dirty. The coffee was just from a machine, which was broken and sprouted milk everywhere. If the food was better, we would have been returning, but unfortunately, it was a bit of a letdown. The swimming pool was good but the spa was very busy. The flumes were also shut on the Sunday morning so our children couldn't use them which was disappointing.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par ChinaFleet, Gestion de l’hôtel
Thank you for your review following your recent stay with us, we are delighted that you enjoyed the facilities and the apartments.We are disappointed to hear that we fell short of our high standard at breakfast, our breakfast offering of locally sourced, freshly cooked breakfast is normally well received by our customers however we have passed these comments to our Executive Head Chef for review. Although it is most unusual for our coffee machine to fail, we have reported this to the manufacturer and haven’t had any issues since this occurrence. In our quest to give our customers the perfect experience we identified the opportunity to offer our customers an improved coffee offering and installed the Cornish Coffee machine to elevate the choice for our guests in comparison to many establishments that only offer ground coffee at breakfast.We have asked our Leisure Operations Manager to review your comments about the flume as there is no reason for it to be closed on a Sunday Morning. We are only unable to open the flume during swimming lessons and Aqua Classes; however, we did not hold any of these activities on the Sunday morning. We are now able to open the flume at any time as we have a traffic light system in operation at the top of the flume.We sincerely hope you come back and visit us again in the future. In February we are refurbishing the entire Brasserie and will be launching a new menu at the same time.
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2024 par ChinaFleet, Gestion de l’hôtel
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par ChinaFleet, Gestion de l’hôtel
Thank you for giving us a great rating, we are happy to hear how much you enjoyed the Club. Kind regards.
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2024 par ChinaFleet, Gestion de l’hôtel
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Staff were amazing, good quality accommodation and facilities. Great value for money
Commentaires de Gestion de l’hôtel
8 janv. 2024 par China Fleet, Gestion de l’hôtel
Thank you for your fantastic review, we are so pleased you enjoyed your stay and look forward to seeing you again, kind regards
