Ratings based on 727 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear StevenThank you for the wonderful score. We hope guests enjoy themselves whilst with us and are delighted you felt you were able to score us so well. We hope to welcome you back again soon.
by A traveller
Posted Feb. 28, 2024 on Hotels
Lack of investment evident. Poor housekeeping standards. Loose tile in bathroom.
Comment from Hotel Management
Mar. 3, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear SimonWe apologise if we did not hit the high standards expected during your stay. Your comments have bene passed onto the relevant teams for review.
by A traveller
Posted Feb. 23, 2024 on Expedia
Nothing in particular
Comment from Hotel Management
Feb. 24, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear Andrew Thank you for your score of your recent stay. We hope we can welcome you back again soon.Regards
by A traveller
Posted Feb. 22, 2024 on Expedia
Rooms large clean and comfortable but dated and worn, badly in need of refurbishment. Floors creaky and noisy. TV old and not smart. I am sure if they were refurbished and updated they would be as good as they once were.
Comment from Hotel Management
Feb. 24, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear Andrew We are looking into refurbishments currently and take all guests suggestions on board. We hope we can welcome you back again soon.
by A traveller
Posted Feb. 18, 2024 on Hotels
Amazing would go again
Comment from Hotel Management
Feb. 22, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear JasmineThank you for the wonderful review. We would love to welcome you back again soon.
by A traveller
Posted Feb. 15, 2024 on Expedia
We stayed for Valentine’s Day and the staff were incredibly helpful and polite. We were told after our stay that there should have been robes in our room however, we did not have them and we had a small issue with our evening meal which was resolved promptly and professionally. When it came to breakfast, there was loads to choose from including a cooked buffet, pancakes, cereal, etc. However, I recommend getting there before 9:30am as there was not a lot left. All in all, our stay at St Mellion was very good.
Comment from Hotel Management
Feb. 22, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear CharlotteThank you for your review.We are sorry that the robes were not present for your stay, we do hope this did not affect your stay too greatly and would love to welcome you back again soon.
by A traveller
Posted Feb. 15, 2024 on Expedia
Never have we been disappointed at any of our many stays here.Friendly and efficient staff. Lovely location.excellent if you have an electric cac as six fast chargers.
Comment from Hotel Management
Feb. 22, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear IanThank you for your wonderful review.We hope to welcome you back again soon.
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear GordonThank you for the wonderful score.
by A traveller
Posted Feb. 10, 2024 on Expedia
I liked everything about it
Comment from Hotel Management
Feb. 22, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear Peter Thank you for the wonderful score.
by A traveller
Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear GaryThank you for the great score.
