Note fondée sur 351 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 nov. 2023 par Manager, Gestion de l’hôtel
Hello Patrick,We're sorry to hear that your stay with us was not up to your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you have, so we can address the issues and improve for future guests. We hope to have the opportunity to welcome you back again in the future for a better experience.
par un voyageur de LAREDO
Publié le 12 avr. 2024
Safe and convenient location.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Manager, Gestion de l’hôtel
Hello ANA,We're delighted to hear that you found our hotel to be in a safe and convenient location. We strive to provide our guests with an excellent experience. Thank you for sharing your feedback with us.
par un voyageur
Publié le 9 mars 2024 sur Expedia
The service was good. Only broken in room was closet doors which needed to be put together
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Mary,We appreciate your feedback on our service. In the future, please don't hesitate to reach out to management directly for any maintenance concerns. Thank you for choosing to stay with us, and we hope to welcome you back soon.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Would never book with this property again
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Craig Allen, We're sorry to hear about your experience and appreciate your feedback. Our team is constantly working to improve our services to better serve our guests. If you have any further concerns, please don't hesitate to reach out to our management team directly.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Very clean highly recommended
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Carlos,We are delighted to hear that you found our hotel to be very clean and appreciate your recommendation. Your positive feedback is valuable to us and we hope to welcome you back in the future.
par un voyageur
Nice facilities and staff.
Publié le 5 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello Kimberly,We appreciate you choosing our hotel for your stay! We hope you had a pleasant experience and look forward to welcoming you back soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Manager, Gestion de l’hôtel
Hello Lilie, We appreciate you choosing our hotel for your stay. If you have any concerns or issues from your experience, please feel free to reach out to us directly so we can address them accordingly. Your satisfaction is our top priority.
par un voyageur
Publié le 3 mars 2024 sur Hotels
No hot food only sweet, like waffles, cup cake and bread. No coffee in the room.
The person who greeted me was on the phone and never lelf it to attend to the customer
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Diana, We appreciate your feedback on the food selection available during your stay. As for in-room amenities, we advise guests to refer to our detailed hotel description when booking. We regret any inconvenience caused by the initial interaction at check-in and will address this with our team.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Michael, We're sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. We value your feedback and would appreciate the opportunity to address any issues you experienced.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Clean and spacious
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Septimus,We are pleased to hear that you found our hotel clean and spacious. Our team strives to provide a comfortable environment for all our guests. Your feedback is appreciated as we continue to maintain high standards and exceed expectations.
