Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2024
My room had a lovely view of the bay. However the room below me hosted huge gatherings every day from morning until night. They were quite noisy as it was four families with kids of all ages. They had a big fire pit and cooked on it by day, then sat around by night. That said, I think this is a great hotel if you have kids. But maybe not for adults looking for some peace and quiet
Commentaires de Gestion de l’hôtel
13 juin 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Catherine, thank you for staying with us. We appreciate your feedback and are sorry to hear about the noise you experienced. We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 31 mars 2024
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Jesus, thank you for choosing the Catamaran Resort Hotel and Spa and for your 5-star rating. The Catamaran is ramping up to summer with many unique, fun-filled activities and events, like Sunset Luaus, Movies on the Bay, self-guided scavenger hunts, our talking bird encounter, bike and water sport rentals, and Bahia Belle family cruises. We're glad you enjoyed your stay, and we look forward to welcoming you back.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Louie, thank you for visiting our hotel. We love impressing our guests, and we’re sorry to see that we fell short of winning you over on your recent stay. We wish we knew more details so that we could work to address your specific concerns. We hope you’ll give us another chance to further impress you.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Shawnttel, it was a pleasure to host you at the Catamaran Resort Hotel and Spa. We can see from your 5-star rating that you enjoyed your visit. From lei-making and movies on the bay to poolside entertainment and happy hour specials, the Catamaran has a full lineup of spring resort activities to get the most out of the season. Best wishes and we hope to welcome you back soon.
par un voyageur
Publié le 12 mars 2024 sur Expedia
The resort its is beautiful and maintained by the staff well. The room we stayed in had a leak from upstairs that saturated part of the carpet which was annoying. The shower temperature fluctuated from cold-burning hot at the same lever point whihc is frankly dangerous for some. The walls were thin and you could hear everything outside your room and those walking around the resort. We also had some teenagers play a prank on our room in the middle of the night by banging on our doors (with do not disturb on) and screaming down the halls. Not the resorts fault for this 1 but a bad experience nonetheless.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Ryan, We appreciate you taking the time to share your experience at the Catamaran. Thank you for choosing to stay with us, and for your kind words about our beautiful resort. However, we regret that you left with an unfavorable impression about your accommodations, and we are so sorry about the incident with the other guests. We have shared your feedback with the rest of our team for improvements. Thank you again, and we hope to have the opportunity to welcome you back for an improved visit.
par un voyageur
Great location
Publié le 11 mars 2024 sur HotelsLocation is great, walking distance to ocean, restaurants, grocery store, bike paths. The ‘resort’ is older and carries a pretty hefty daily resort fee and parking fee that add up quickly. Rooms are a good size and property felt safe. My kids enjoyed the heated pool. The restaurant on site was fancy but not very kid friendly. Any bike rentals or paddle boards cost extra. The bay cruise we paid extra for and was scenic but kids were very board. I would not recommend paying for the cruise, it was an hour and half boat ride with no commentary. Kids were board after about 20 min and not much seating on top. Overall it’s the location that makes this hotel worth it.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Elizabeth, We are so happy to hear that you enjoyed the bayfront and central location, the spacious rooms, and the heated pool. We also appreciate you sharing your feedback about the restaurant and bay cruise, and we have shared your comments with our team. Thank you and we hope to welcome you and your family again soon.
par un voyageur de Palm Beach Gardens
Publié le 11 mars 2024 sur Expedia
This resort has terrific amenities and a stellar location. It needs a serious facelift though. Very dated and shabby in places. The front desk staff was not particularly friendly. The spa is excellent, as is the gym, the restaurant and the bayside location.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Jill, Thank you for taking the time to share your review! We are delighted to hear that you enjoyed the amenities, spa, restaurant, and bayside location. We have recently renovated our guest rooms and friendly service is a top priority - we will be sure to share your feedback with our tea. Thank you again for staying with us and we hope to welcome you back to the Catamaran again soon!
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Shelsi, Thank you for sharing your 5-star rating! Our priority is to provide an excellent resort experience. We hope to welcome you again soon to the sparkling shores of Mission Bay.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Love the area , rooms are getting very dated for the money.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Mark, Thank you for taking the time to share your review. We are overjoyed to hear that you loved the area - we are proud to share the beautiful waterfront location with our guests. We hope to have the opportunity to welcome you again soon.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Outstanding stay…will be back
Commentaires de Gestion de l’hôtel
20 mars 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Randy, We are delighted that you had an outstanding stay at the Catamaran! We can't wait to welcome you back to the beautiful shores of Mission Bay.
