Note fondée sur 688 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
71 % des clients le recommandent
3,5 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 mai 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 2 oct. 2024
Quiet area and accepts pets
3 sur 5
par un voyageur

Average stay

Publié le 2 août 2024 sur Hotels
Average stay. It reminded me of a dorm room. Mattress was thin, bought my own topper. Had to ask for anything coffee pot, utensils... thankfully really only slept and bathed there. Quiet though.
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Melissa, Thank you for your feedback. We appreciate your comments on the quiet environment and understand that the mattress and amenities did not meet your expectations. We are working to enhance our room furnishings and ensure all necessary items are readily available for our guests. Your input is valuable in helping us improve. We hope to provide you with a more comfortable and enjoyable stay in the future.Sincerely,Hotel Management
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 30 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Love an image
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
10/10 clean, nice, and great area to stay
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Paola,Thank you so much for the fantastic rating and feedback! We're thrilled to hear that you found our hotel clean, nice, and well-located. Our team strives to provide a top-notch experience, and it's rewarding to know that our efforts are appreciated. We look forward to welcoming you back to Extended Stay America on your next visit! Sincerely,Hotel Management
4 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Staff was very helpful and kind. Room was decent. The mattress was firm and the bedding a bit lacking. The fountain in the center courtyard needs some work.
2 sur 5
par un voyageur de San Jose

Publié le 22 juill. 2024
Unsafe
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Davin, Thank you for your feedback. We are deeply concerned to hear about your safety concerns. Ensuring the safety and security of our guests is our top priority, and we take such matters very seriously. Your safety is crucial to us, and we are committed to making necessary improvements. We hope to regain your trust and provide a safer experience in the future.Sincerely,Hotel Management
4 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
Professional, courteous, and friendly staff. Beddings can be a bit cleaner.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Raymond, Thank you for your kind words about our staff. We’re pleased to hear you found them professional, courteous, and friendly. We also appreciate your feedback regarding the bedding. Cleanliness is a top priority for us, and we will address this issue with our team to ensure improvements are made. Your comments help us enhance our service, and we hope to provide you with an even better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 juill. 2024 sur Hotels