Ratings based on 207 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
Room was recently renovated. Property location was good and very convenient. Free parking was great. Walls were a little thin so we could hear a lot of street noise.
by A traveller
One Nighter
Posted Feb. 28, 2024 on HotelsFriendly service
Comment from Hotel Management
Feb. 29, 2024 by Customer Care Team, Hotel Management
Dear Miguel, thank you for choosing our hotel for your stay and for taking the time to share your experience. We are delighted to hear that you received friendly service during your time with us. Providing exceptional service is a top priority, and we are thrilled that our team made a positive impact on your visit. Your kind words motivate and inspire us to continue delivering the best hospitality possible. We look forward to the pleasure of welcoming you back on your next visit.Warm Regards,Guest Experience TeamInn on Broadway
by A traveller
Newly renovated hotel!
Posted Feb. 28, 2024 on HotelsThe rooms are spacious and clean. Most of the rooms are renovated and they are really awesome. Some areas are still to be renovated. Ignore the outdated google review prior to renovation. Hotel is near Powell-Hyde cable car line and other public transportation options.
With the free parking option this is a great bargain for the price.
Comment from Hotel Management
Feb. 28, 2024 by Customer Care Team, Hotel Management
Dear guest, thank you for choosing our hotel and sharing your positive experience. We're thrilled to hear that you enjoyed our spacious and clean rooms, and we appreciate your understanding regarding the ongoing renovations. It's fantastic that you found our location convenient with easy access to public transportation, especially the Powell-Hyde cable car line. We're delighted to offer free parking as part of our commitment to providing value to our guests. We look forward to welcoming you back for another enjoyable stay.Warm Regards,Guest Experience TeamInn on Broadway
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Customer Care Team, Hotel Management
Dear guest, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Warm Regards,Guest Experience TeamInn on Broadway
by A traveller
Spacious and clean !
Posted Feb. 22, 2024 on HotelsThe room was spacious and clean. Very comfortable. Great location. Street noise didn't bother me. I highly recommended.
Comment from Hotel Management
Feb. 27, 2024 by Customer Care Team, Hotel Management
Dear Sophie, thank you for your glowing review! We're thrilled to hear that you found our room spacious, clean, and very comfortable. It's fantastic to know that our great location added to the overall positive experience of your stay. Your recommendation means a lot to us, and we would be honored to welcome you back for another outstanding visit whenever your travels bring you to the area.Warm Regards,Guest Experience TeamInn on Broadway
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Feb. 18, 2024 on Expedia
Everything was great. Will definitely be coming back.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Feb. 14, 2024 on Expedia
The room was clean and all the front desk people we met were nice and friendly. The room has a larger space than I expected that we three adults have no problem staying for four nights. Really like this place and will stay here again next time I visit San Francisco!
