Ratings based on 526 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

This traveller left a rating score only Posted May 8, 2022 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted May 6, 2022 on Expedia
1 out of 5
by A traveller

Closed - Do Not Book

Posted Apr. 26, 2022 on Hotels
DO NOT BOOK THIS HOTEL!! It is closed, and according to shopkeepers nearby has been for some time. I had a confirmed, guaranteed reservation for the night of April 25, 2022 and went there to discover it wasn't open and was boarded up. I couldn't tell if it was closed permanently, temporarily, or perhaps in the process of an extended reservation. But they should be eliminated from taking reservations on Hotels.com
1 out of 5
by A traveller

Posted Apr. 24, 2022 on Expedia
Its closed! Under construction, why is this property listed!!!
1 out of 5
by A traveller

Posted Apr. 22, 2022 on Expedia
The property was closed upon arrival. We had to book a different hotel on the spot which cost us 3x the amount. Please credit my credit card asap! I have tried to reach out to someone since arriving to a closed hotel with no response!
1 out of 5
by A traveller

Posted Apr. 19, 2022 on Hotels
After booking the hotel we arrived to find it closed for remodeling, and looked like it hadn't been open for months. Don't book it!
1 out of 5
by A traveller

Posted Apr. 18, 2022 on Expedia
The hotel is closed for renovation but accepted my reservation. Nothing on Expedia even hints that the hotel is closed. We showed up with our bags in hand to check in and the hotel was boarded up.
1 out of 5
by A traveller

Posted Apr. 18, 2022 on Expedia
I was looking forward to stay at this location, as I have seen the property when at its restaurant, however, the location has been closed for more than a year according to the locals. It is very disappointing to book a place and arrive and find out it is closed. My husband and I have to find accommodations. Please take this property out of your list. As i mentioned before we were not the first ones to have this horrible experience.
1 out of 5
by A traveller

Posted Apr. 16, 2022 on Expedia
The hotel is under construction and it has apparently been that way for over two years!! Awesome flying across the country and down to Mexico to get to a hotel with caution tape around it…
1 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 10, 2022 on Hotels
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