Note fondée sur 885 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,5 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 5 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2022 par Manager, Gestion de l’hôtel
Thank you for staying with us.
3 sur 5
par un voyageur

Publié le 20 avr. 2024
Promised free breakfast was not available. Parking fee was much too high.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Manager, Gestion de l’hôtel
We apologize for the inconvenience. Our property does not serve complimentary breakfast, but if it was included in your rate we will need to review your reservation.
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Expedia
Very nice rooms. Great for work travel
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Larry,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!Sincerely,Elyas Ahmad
1 sur 5
par un voyageur

Publié le 16 mars 2024 sur Expedia
Staff is very rude
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Aliza,Thank you for taking the time to share your feedback regarding your experience with Sonesta Select San Jose Airport. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select San Jose Airport. To ensure that I fully understand your experience and how we can better serve you moving forward, I would love to set up some time for us to connect. If possible, could you please provide some available times within the next week or two? In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Elyas Ahmad
3 sur 5
par un voyageur

Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Yadira,Thank you for taking the time to share your feedback regarding your experience with Sonesta Select San Jose Airport. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select San Jose Airport. To ensure that I fully understand your experience and how we can better serve you moving forward, I would love to set up some time for us to connect. If possible, could you please provide some available times within the next week or two? In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Elyas Ahmad
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Diane, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Elyas Ahmad
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Diego, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Elyas Ahmad
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Denny, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Elyas Ahmad
5 sur 5
par un voyageur

Publié le 14 mars 2024 sur Expedia
The staff is amazingly friendly.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Ryan, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Elyas Ahmad
5 sur 5
par un voyageur

Publié le 13 mars 2024 sur Expedia
Easy to walk to excellent Italian food
Commentaires de Gestion de l’hôtel
13 mars 2024 par Elyas A, Gestion de l’hôtel
Dear Rebecca, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Elyas Ahmad