Note fondée sur 888 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Le personnel est désagréable.
Publié le 24 févr. 2024 sur HotelsHôtel de base qualité, ou l’on retrouve des chiens autour de la piscine : des mégots de cigares , des vis etc. La plage est boueuse. La plage de l’hôtel a une eau verte et elle n’est pas entretenue.
Le café est mauvais, la restauration est chère et dans la chambre les rideaux tombent et sont sales. Il y a des mouches sous le matelas. C’est épouvantable. L’herbe est synthétique.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
We appreciate your feedback on your experience with us. Our aim is to provide you with endless memorable experiences and we are sorry this was not the case. We assure you that we take your review seriously, our goal is for continuous improvement.
Recommandé
pour Tout le mondepar un voyageur de montreal
Splendide hotel, experience unique.
Publié le 8 févr. 2015 sur Expedia
Contre : Tres bien ainsi.
Emplacement : A savoir:aucun hotel ne dispose d'un bord de mer oùl l'on peut se baigner:en raison de la barriere de corail, les herbes de mer y poussent .
Un des plus magnifiques hôtels d'Ambergris Caye. Propre, personnel courtois et attentif, toujours souriant. De belles grandes chambres, beaux matériaux et lit confortable;toutes ont un grand balcon. Wi fi dans toutes les chambres.
Grandes piscines pour tous les gouts(spa très chaud et autres endroit plus tempérés)
Restaurant avec belle carte des vins, menu diversifie, excellent.
Ils offrent sur place la location de vélos et de carts de golf.
A l'hotel, l'équipe d'expeditions Tuff'n'uff" offre toutes les possibilités d'activités:pêche en haute mer, catamaran, snorkling.....Toutefois, tel que mentionné sur Expedia, ce n'est PAS un plan europeen: aucun repas n'est inclus.
Commentaires de Gestion de l’hôtel
20 mai 2015 par Director Guest Services, Sandy Point Resorts Ltd. , Gestion de l’hôtel
Thanks you for taking the time to share your experience with other travelers. Regrettably my French is not very good, so I can only tell you that we are delighted you enjoyed your stay and look forward to hosting you again.
par un voyageur
Publié le 1 mars 2024 sur Expedia
We had a three day stay at the Coco Beach Resort it’s was overall very pleasant and very quiet! Beach I would give it a 5 the food was pricey. Taking the golf cart to town was safe fun and very easy. The locals are very nice and friendly.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
Thank you for your recent visit. We're delighted you enjoyed your stay and exploring the island. Your feedback inspires us to keep delivering exceptional experiences. See you again soon!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The property was beautiful. The staff was great and very accommodating. The resort was quiet, almost to the point of too quiet. I got quite a few bug bites while on the property as did others in our party. Other than that, it was a great experience. Our room was upgraded. While we had a living room area and kitchen, the bedroom and bathroom were quite a bit smaller. In my mind, the upgrade was not a good move.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
Thank you for sharing your positive experience with us. We're thrilled you enjoyed the resort and that our staff made your stay memorable. Your feedback drives us to continually improve. We can't wait to have you back!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
We liked the property overall however the humidity in the room was high. This is likely not easy to control. We liked having the golf cart rental easily accessible and onsite.
Least liked the amount of time it took to get a final bill at the bar area to close out a tab.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
We appreciate your feedback on your experience with us and five star review. Our aim is to provide you with endless memorable experiences and we will use your feedback for continuous improvement.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
This place is absolutely beautiful and such a great place to stay!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
We’re thrilled to receive your amazing feedback, thank you for sharing with us.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
We're grateful for your recent stay and positive review. Your happiness with is our priority. Looking forward to your return for another memorable experience!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
This is a beautiful property. We travelled as a family with 3 children. We stayed in a 2 bedroom sea-view room which was very spacious with a full kitchen. The pools are awesome and friendly staff. Try out Cocoblanca, the restaurant - we enjoyed the ambiance and food. The spa was nice too. No complaints!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
Thank you for your awesome review of our accommodations and services. We appreciate your detailed feedback and look forward to hosting you at Coco Beach resort in the near future.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Great stay, definitely would recommend Coco Beach Resort. The staff were extremely friendly and attentive. The property is great, basically there are two pool areas separated by the pool bar/restaurant but all rooms seemed to have direct access. Prices were generally reasonable, but some of the drinks were a bit excessively priced for what they were. We stayed in a 2 bedroom and it had plenty of space and was clean. If I had any complaints it would be that there is no gym on the property, the room furniture (beds and couches) was really uncomfortable/worn out. Plenty of restaurant options around the resort. Would definitely recommend!
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
Thank you for your awesome review of our accommodations and services. We appreciate your detailed feedback and look forward to having you at Coco Beach resort in the near future.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
The staff is wonderful *****👍👍👍👍👍
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Cris Fabro- Property Manager, Gestion de l’hôtel
Thanks for rating our property 5 star! We are thrilled our staff made your stay memorable and look forward to hosting you again in the future.
