Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
Great room
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
Thank you for the feed back about our great rooms. We look forward to your next visit.
par un voyageur
Quaint Hotel
Publié le 26 févr. 2024 sur HotelsThe hotel is very cute. I was nervous after reading a couple of bad reviews, but I would highly recommend this boutique hotel. I only have two recommendations. One is to request a room facing the pool. The street side is a little bit loud. The second would be not to prepay for breakfast at a cost of $60. We would have spent less just paying out of pocket. Otherwise the hotel is beautifully appointed and was prefect for our needs. The rooms are spacious and comfortable.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Appreciate the kind words and great feedback. I hope to see you again in the near future.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par GM, Gestion de l’hôtel
Appreciate the feedback we will ensure we communicate your review out accordingly.
par un voyageur
20th anniversary
Publié le 14 févr. 2024 sur HotelsSuch a beautiful hotel! Loved spending my wedding anniversary there. So clean and cozy we didn’t wanna go home
Commentaires de Gestion de l’hôtel
16 févr. 2024 par GM, Gestion de l’hôtel
I am delighted to hear that your anniversary was enjoyable. We look forward to your next visit with us.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Clean rooms and nice property.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par GM, Gestion de l’hôtel
Happy to hear you enjoyed your stay with us. We look forward to your next visit.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Nice accommodation with big rooms, but cleaning could have been better. Cornflakes, crayons, food crumbs on the floor.
Also quite noisy since it’s next to a highway.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par GM, Gestion de l’hôtel
Thank your feedback we have addressed the cleanliness issue accordingly. We look forward to your next visit.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
The room was incredibly loud on the first floor, you could hear everything guests were doing above you. The vent for the heater is right next to the bedroom and quite loud as well. The Hot tub was beyond disgusting, a smell of feet was coming off of it and it had a foamy green hue, our swimsuits needed to be thrown away after due to the scent. Our toilet also had brown water from some water line issues they had and it wouldn't clear for the whole first day we were there. This place has a great marketing team, it looks like a resort on the website and when you show up you realize you have been scammed.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par GM, Gestion de l’hôtel
Appreciate you taking the time to review our property. We have shared your feedback internally and will address accordingly.
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par GM, Gestion de l’hôtel
Appreciate the great rating. We shall see you next time you come to Santa Barbara.
par un voyageur
It was alright for the price!
Publié le 5 janv. 2024 sur HotelsStaff was very friendly and welcoming. The hotel is new and rooms are very spacious with easy access for parking.
Unfortunately the wifi didn’t work the entire stay and the rooms are not insulated well, walls are super thin (you hear people moving around above you easily which made it hard to sleep).
Commentaires de Gestion de l’hôtel
9 janv. 2024 par GM, Gestion de l’hôtel
Thank you for your feedback it was a pleasure having you stay with us. We have shared you comments accordingly.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2024 par GM, Gestion de l’hôtel
Thank you for your feedback. We will share your message within the organization.
