Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2021 par The staff, Gestion de l’hôtel
Dear Yves,
Thank you for taking the times to share your opinion and your scores.
The satisfation of our guests is really important for us.
We look forward to welcoming you again.
Kind regards
par un voyageur
Publié le 5 oct. 2023 sur Expedia
Apartment was very happy
par un voyageur
Publié le 1 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2022 par Residence Cristal Blu, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 14 juill. 2022 sur Expedia
We had a one bedroom apartment at this property. The apartment was spacious and clean. The location of the property was very convenient, within walking distance from downtown. The pool was an added bonus. Also, having air conditioning made our stay comfortable.
A few things I’d suggest for improvement… we arrived late at night and there were no towels. Apparently these have to be rented and we had to pay additional fees. Also, the kitchen had nothing we could use…salt, pepper, sugar, oil… we had to purchase everything and then clear everything out at departure. We did not see a coffe machine… that would have been nice to have. Finally, the sink was not draining and upon arrival we addressed the problem with the administrator but this was never fixed.
Overall, we had a nice experience.
Commentaires de Gestion de l’hôtel
30 nov. 2022 par Residence Cristal Blu, Gestion de l’hôtel
Dear Salvatore,Thank you for your review: we are glad to know that you had a pleasant stay.As specified in our descriptions, bed linens are included while bath towels can be rent by our guest. As a teachable moment, we have shared your feedback with our team to ensure that we provide our guests with the highest level of service.We do hope we will have an opportunity to welcome you back again soon.With best regards,The staff
par un voyageur
consiglio vivamente
Publié le 14 sept. 2019 sur Hotelsottimo residence
Commentaires de Gestion de l’hôtel
10 oct. 2019 par Sea Travel, Gestion de l’hôtel
Gentile Nunzio,
la ringraziamo di cuore per il giudizio estremamente positivo da lei espresso.
Augurandoci di poterla ospitare ancora presso il Cristal Blu porgiamo cordiali saluti .
Lo Staff.
par un voyageur
Publié le 14 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2020 par Lo staff, Gestion de l’hôtel
Gentile ospite,
la ringraziamo per la sua recensione.
Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura e dalla città.
Speriamo di poterla avere ancora nostra ospite in una delle strutture Sea Travel.
par un voyageur
Publié le 6 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2020 par Lo staff, Gestion de l’hôtel
Gentile ospite,
la ringraziamo per la sua recensione.
Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura e dalla città.
Speriamo di poterla avere ancora nostra ospite in una delle strutture Sea Travel.
par un voyageur de Busto Arsizio
ottimo soggiorno
Publié le 4 août 2019 sur HotelsOttimo soggiorno. Comoda la posizione per raggiungere la spiaggia a piedi, vicinissima al centro ma abbastanza distanza per non sentire il rumore del via vai notturno. Servizio impeccabile. Piscina invitante a disposizione. Tornerò!
Commentaires de Gestion de l’hôtel
14 févr. 2020 par Lo staff, Gestion de l’hôtel
Gentile ospite,
la ringraziamo per la sua recensione. Il suo parere è molto importante per noi poichè ci permette di continuare a migliorarci.
Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura.
Il nostro obiettivo è fare in modo che i nostri ospiti si sentano come a casa propria ed è per noi motivo di grande soddisfazione riuscire a realizzarlo e ad offrirvi un indimenticabile soggiorno.
Speriamo di poterla avere ancora nostro ospite in una delle strutture Sea Travel.
par un voyageur
Beware of hidden costs
Publié le 27 juin 2019 sur Hotels5pm check in is terrible especially when check out is between 9 am and 10 am which means you lose a whole day. The rules are far too many for someone trying to relax. Restrictions on times of using the pool, also you get charged 20 Euro extra per day for cleaning and no one comes to clean. You also have to take your own rubbish out. No towels provided unless you pay and from memory it’s ten euro per towel.
Commentaires de Gestion de l’hôtel
14 févr. 2020 par The staff, Gestion de l’hôtel
Dear guest,
thank you for your feedback.
We are sorry that you could not appreciate your stay but for any doubt about the extra costs you should contact the provider of your booking.
The website clearly inform the guests about the extra fees to be paid on spot as well as the check in and check out times that are written on the page of Hotels.com.
The stays are sold per nights and not per days, so actually you did not lose the day of the check in nor the day of the check out.
Restrictions for the pool are for your own safety.
Usually, the residences do not provide towels and bedsheets, also guests should clean the kitchen and take out the rubbish.
And to be fair, the renting of towels costs € 10 per set (3 towels).
We hope to welcome you again in one of our Sea Travel facilities.
