Ratings based on 1,175 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
They put me in a room on the ground floor specially equipped for handicapped guests.
Comment from Hotel Management
Mar. 4, 2024 by Odécio, Hotel Management
Dear MArco,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
Night staff very friendly
Comment from Hotel Management
Mar. 4, 2024 by Odécio, Hotel Management
Dear Daisy,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
4 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Was a decent room. The breakfast was good. Staff was really nice. Not a US Hilton but we’re not in the US.
Comment from Hotel Management
Mar. 4, 2024 by Odécio, Hotel Management
Dear Roy,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
5 out of 5
by A traveller from Southwest Ranches

Posted Feb. 28, 2024 on Expedia
Very good restaurant
Comment from Hotel Management
Mar. 4, 2024 by Odécio, Hotel Management
Dear Deborah,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
2 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Check in took too long. Only one person.
Comment from Hotel Management
Mar. 4, 2024 by Odécio, Hotel Management
Dear Luis,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Nice hotel to stay the night before your flight.
Comment from Hotel Management
Mar. 4, 2024 by ODécio, Hotel Management
Dear Monica,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Easy airport pickup and drop off! Vast breakfast buffet
Comment from Hotel Management
Feb. 26, 2024 by Odécio, Hotel Management
Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
3 out of 5
by A traveller from Altos Arroyo Hondo II

Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by Odécio, Hotel Management
Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
The man working at the front desk during my check in was friendly. He also spoke multiple languages so I could speak comfortably. The room was bigger than expected. Everything is clean and working. Airport shuttle is a good bonus.
Comment from Hotel Management
Feb. 19, 2024 by Odécio, Hotel Management
Dear CrystalWe are proud to receive your comments and compliments about your accommodation at our Hotel.The time you have dedicated to us motivates us even more to improve the products and services we offer, as we dedicate ourselves to the art of welcoming. Your comments have been passed on to the teams to share and reflect on the experience you experienced during your stay.We value the comments and suggestions that our customers report, as we know exactly where and how we can improve to always go further, and overcome the experience of a pleasant hosting and cordial service. Thank you for choosing us and we look forward to your next accommodation with us or in one of our developments.Odécio Paz JuniorGeneral Manager
2 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Odécio, Hotel Management
Dear Justin,Thank you very much for your publication. Receiving feedback from our customers is very important to our future.Thank you for contributing with us.Odécio Paz JuniorGeneral manager