Ratings based on 834 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 12, 2023 on Expedia
Great for a short trip.
Comment from Hotel Management
Dec. 13, 2023 by Francisco Corujo, Hotel Management
Olá! Gostaríamos de expressar nossa satisfação ao saber que você está satisfeito com os nossos serviços. Agradecemos imensamente pelo seu valioso feedback. Sua opinião é de extrema importância para nós, pois nos permite avaliar a sua experiência e nos esforçarmos para sempre superar as suas expectativas. Atenciosamente,
by A traveller
Ministry in Sao Paulo
Posted Dec. 4, 2023 on HotelsI was in São Paulo for a few days of ministry and meetings and wanted a room in a central location. It is a bustling area with convenient access to transportation and food. I walked around a couple of times. It is a busy business hotel, but the room is very small, although very clean. The breakfast is very basic as well. Considering the price, well, we are in São Paulo. No complaints.
Comment from Hotel Management
Dec. 14, 2023 by Francisco Corujo, Hotel Management
Hello,Thank you very much for your review! It was a pleasure to welcome you to our hotel. We are sorry that we did not meet your expectations regarding your accommodation and we will work to correct these points. We hope to have the opportunity to reverse this during your next stay with us!
by A traveller from Brockton
Posted Oct. 31, 2023 on Expedia
They need to fix the room I was there for a week “no AC”
Comment from Hotel Management
Dec. 13, 2023 by Francisco Corujo, Hotel Management
Muito obrigado por sua avaliação! Foi um prazer receber você em nosso hotel. Lamentamos não ter atingido suas expectativas com relação a sua hospedagem e vamos trabalhar para corrigir esses pontos. Esperamos ter a oportunidade de reverter isso em sua próxima estada conosco!
by A traveller from Philadelphia
Posted Aug. 14, 2023 on Expedia
Thiago was really pleasant ☺️
Comment from Hotel Management
Aug. 22, 2023 by Francisco Corujo, Hotel Management
Olá! Gostaríamos de expressar nossa satisfação ao saber que você está satisfeito com os nossos serviços. Agradecemos imensamente pelo seu valioso feedback. Sua opinião é de extrema importância para nós, pois nos permite avaliar a sua experiência e nos esforçarmos para sempre superar as suas expectativas. Atenciosamente,
by A traveller
Posted Jun. 5, 2023 on Expedia
This hotel is a modern style, the room is cozy, the manager was super understanding my request about food limitations and health condition, also the chef who always prepared a delicious food required. The staff as general always was very friendly and polite with a smile in the face. The team from housekeeping and very attentive.
Comment from Hotel Management
Jun. 6, 2023 by Naima Chaves, Hotel Management
Hello, Thank you for sharing your experience with us, allowing us to improve the quality of our services and care. We believe that this direct contact with guests contributes to achieving our goal, the satisfaction of your stay. We hope to have the opportunity to reverse this on your next stay with us! Yours sincerely,
by A traveller
GREAT VALUE
Posted May 2, 2023 on HotelsThe hotel is really nice and it has an unbeatable price. It is in between airport and the places to visit being a tourist (like vila madalena)
The room is ok, a bit small like everybody stated on the reviews but clean and with a confy bed.
They have good breakfast and parking if you need it. The only down is the neighborhood, which is a bit sketchy but you'll be safe with uber. I would definitely recommend it because of its price/quality
Comment from Hotel Management
May 3, 2023 by Naima Chaves, Hotel Management
Hello, Thank you for sharing your experience with us, allowing us to improve the quality of our services and care. We believe that this direct contact with guests contributes to achieving our goal, the satisfaction of your stay. Yours sincerely,
by A traveller
Posted Feb. 27, 2023 on Expedia
Great service
Comment from Hotel Management
Mar. 1, 2023 by Naima Chaves, Hotel Management
Olá, Obrigada por compartilhar sua experiência conosco, nos permitindo melhorar a qualidade dos nossos serviços e atendimento. Acreditamos que esse contato direto com os hóspedes contribui para atingirmos o nosso objetivo, a satisfação em sua hospedagem.
by A traveller
Posted Dec. 17, 2022 on Expedia
I got a roon different the one I bought.
Comment from Hotel Management
Dec. 19, 2022 by Naima Chaves, Hotel Management
Muito obrigada por sua avaliação! Foi um prazer receber você em nosso hotel. Lamentamos não ter atingido suas expectativas com relação a sua hospedagem e vamos trabalhar para corrigir esses pontos. Esperamos ter a oportunidade de reverter isso em sua próxima estada conosco!
by A traveller
Posted Dec. 3, 2022 on Hotels
Comment from Hotel Management
Jan. 5, 2023 by Naima Chaves, Hotel Management
Obrigada por compartilhar sua experiência conosco, nos permitindo melhorar a qualidade dos nossos serviços e atendimento. Acreditamos que esse contato direto com os hóspedes contribui para atingirmos o nosso objetivo, a satisfação em sua hospedagem. Atenciosamente,
by A traveller
Basic
Posted Oct. 18, 2022 on HotelsHotel is a long way from city centre, there are a couple of restaurants around, but very basic. Room was shoe box size. The only good thing about the hotel was Elaine on the reception who went out of her way to be helpful.
