Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Girl’s Trip
Publié le 7 mai 2024 sur HomeAwayWe had a nice stay and enjoyed our girl’s getaway.
par un voyageur
weekend get away
Publié le 16 nov. 2023 sur HomeAwayGreat place, just need some form of draps on the front door.Aperson at the door can see the whole Kitchen and living area.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
par un voyageur de Star City
Great place to stay!
Publié le 23 oct. 2023 sur HomeAwayVery clean.Well equipped kitchen. Beds were really comfortable
par un voyageur
Family Vacay
Publié le 21 juill. 2023 sur HomeAwayVery cute login cabin…well decorated. Only 2 miles from downtown Saugatuck. There was a jogging/bike path that ran from the cabin right into downtown. Lots of good retro choose from. Only downside is that the trash bins are just across the street from the cabin. On one day the trash truck came at 8am and another at 4am. The truck made a lot of noise and work up some of our family members.
Commentaires de Gestion de l’hôtel
6 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Kelly, thank you for your feedback. We are glad you enjoyed our lovely home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Saugatuck & Holland fun
Publié le 5 juill. 2023 sur HomeAwayBeautiful and very clean property. Very roomy for our party of six adults. Great location for exploring Saugatuck and Holland. Will definitely return!!
par un voyageur de Delta, Ohio
Nice House, Secluded
Publié le 23 mai 2023 sur HomeAwayThis was a comfortable home, well designed, and well stocked with towels and needed items. It was a great romantic location with cute shops in nearby Saugatuck.
par un voyageur
It was a beautiful cabin and the kids loved it
Publié le 20 avr. 2023 sur HomeAwayThe cabin is was very clean and beautiful. We loved our stay. The kids and I enjoyed the hot tub and fire pit. One of the smoke detectors started beeping low battery in the middle of our first night. I called first thing that morning and someone came and took care of it within a few hours since I was unable to reach the smoke detector myself. Overall it was a great stay and we will probably go there again sometime next year.
par un voyageur
Wonderful cabin. Hot tub didn’t work and local property manager/Vacasa were not responsive
Publié le 4 janv. 2023 sur HomeAwayThe cabin is so cozy and in a great location to enjoy Saugatuck, MI.
However, we rented the property for a
2 day getaway “to rest after the holidays, and use the hot tub” . Shortly after we arrived we realized the hot tub was unusable as the water was very cloudy and clearly needed attention.
We called the Vacasa help line and were told someone would reach out from their maintenance team. But no one called.
We called 2 more times that day but no one called back to trouble shoot our problem.
So, we weren’t able to use the hot tub at all -which was a main reason we rented this property. Vacasa never called us to discuss our concern, attempt to help us or even apologize. We are home now and disappointed. The cabin was cute and the area is great but the property managers are
non-responsive and our trip was not as enjoyable due to their indifference.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
A cool cabin
Publié le 2 nov. 2022 sur HomeAwayThe home was thoroughly appointed, a great use of 1650 sq ft. Beds were comfortable, hot tub was clean. There was road noise. The home was not a cabin in the woods, but a community of cabins in a wooded area - feels private enough but neighbors are close.
par un voyageur
WONDERFUL & CLEAN
Publié le 3 août 2022 sur HomeAwaywonderful and clean. Will look forward to another chance to stay here. Just amazing and so much fun!
