Ratings based on 881 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 3, 2024
by A traveller
Posted May 16, 2024
by A traveller
Posted May 6, 2024
Me robaron y dañaron mi veiculos es sus instalaciones y sus trabajadores le tomaron muy poca importancia a mi cituacion
by A traveller
Posted Mar. 8, 2024 on Expedia
Overall it was a very pleasant stay!
Comment from Hotel Management
Apr. 3, 2024 by Doubletree Staff, Hotel Management
Thank you for your feedback!
by A traveller
Posted Mar. 2, 2024 on Expedia
Walking distance to the mall and had lots of dining options within the vicinity. Great location!
Comment from Hotel Management
Apr. 3, 2024 by Doubletree Staff, Hotel Management
Thank you for your feedback!
by A traveller
Terrible hotel
Posted Feb. 26, 2024 on HotelsPeople loitering in and around the property, smelled like marijuana, huge group of people shouting in the room next door, I left and went to another hotel
Comment from Hotel Management
Feb. 26, 2024 by Devi, Hotel Management
Hello Dustin,Thank you for taking the time to share your experience about your recent stay at our hotel. You are our valued guest and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Apr. 3, 2024 by Doubletree Staff, Hotel Management
Thank you for your feedback!
by A traveller
Posted Feb. 26, 2024 on Expedia
Unattended microns in the pool at late hours of the night!
Comment from Hotel Management
Feb. 26, 2024 by Devi, Hotel Management
Hello Adilene,Thank you for taking the time to share your experience about your recent stay at our hotel. You are our valued guest and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
by A traveller
Posted Feb. 26, 2024 on Expedia
Had not one but both comforters stained with what looked like bodily fluids. The worst part is that the sheets were hiding the filth and our children and ourselfs slept in it. Called the frint office and were told they would clean the room and replace all linens, shortly after room service arrives with only a comforter and tossed out in the counter. I let him know that we were told the room would be recleaned and he said I'm only dropping off the comforter and walked out. We were on our way out and had to make sure we would get all linens replaced yet again. So disappointing so much has changed since our last stay. We love the location but Would not stay at this location again.
Comment from Hotel Management
Feb. 26, 2024 by Devi, Hotel Management
Hello Victoria,Thank you for taking the time to share your experience about your recent stay at our hotel. You are our valued guest and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Devi, Hotel Management
Hello Jessica,Thank you for taking the time to share your feedback with us and we are pleased to hear that we met your expectations. We hope to see you stay at our hotel in the near future.
