Note fondée sur 817 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Fully successful with this application
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Vasyl, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
par un voyageur
Publié le 28 janv. 2024 sur Hotels
par un voyageur
Publié le 9 janv. 2024 sur Expedia
I got the place because they offeted bfast. Come to find out its just coffee because they ran out last week. Wth?
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jason, Thank you for your review and for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We look forward to your next visit to make it outstanding in every respect.Sincerely,Hotel Management
par un voyageur
Publié le 9 janv. 2024 sur Expedia
It did advertise breakfast and none was available, frustrating since that was part of my decision to stay
par un voyageur
Publié le 18 déc. 2023 sur Expedia
par un voyageur
Publié le 17 déc. 2023 sur Expedia
For an extended stay, usually cups plates silverware and other kitchen essentials are provided
Nothing provided at this hotel
No hair dryer
Unfriendly staff
Room and hotel could be cleaner
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Hotel Management, Gestion de l’hôtel
Dear Elizabeth, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve.Sincerely,Hotel Management
par un voyageur
Two day visit
Publié le 8 déc. 2023 sur HotelsEverything was very good, staff, conditions. One small minus, only fake sugar available.
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Hotel Management , Gestion de l’hôtel
Dear Anthony, Thank you for staying with us at Extended Stay America. We are thrilled to read that you had a wonderful experience with us. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and hardworking staff, who strive to exceed your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We hope to welcome you back soon when you are in the area.Sincerely,Hotel Management
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Just spent 9 nights at this location in Lynnwood near Seattle. Facilities were clean and safe; staff very friendly and helpful. It is close to good shopping and dining choices.
par un voyageur
Publié le 20 nov. 2023 sur Expedia
par un voyageur
Publié le 11 nov. 2023 sur Expedia
