Note fondée sur 527 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 5 mars 2024 sur Expedia
This was a quaint property the staff is very attentive and knowledgeable. Nice change from the bust Seattle weather.
5 sur 5
par un voyageur

Publié le 3 mars 2024
Definitely would stay again.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Savanah, Thank you for staying at Hilton Garden Inn Seattle/Lynnwood on this journey and giving us a perfect 5/5 rating. The biggest compliment we can receive is to have the pleasure of welcoming you back, and we are overjoyed to read you intend to stay with us again. We eagerly anticipate your return and hope to share another positive experience with you at our Lynnwood hotel. Thank you for choosing us. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
1 sur 5
par un voyageur

Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Hi Michelle, it's noticeable from your rating of our hotel that your recent visit did not meet your expectations, and we sincerely apologize that we fell short in this instance. As our primary goal is always to exceed our guests' expectations, we would like to know more about how we can improve our product/service to make your next stay with us enjoyable. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
4 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
5 sur 5
par un voyageur

Excellent

Publié le 21 févr. 2024 sur Hotels
Very nice, clean, comfortable and accommodating!!
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Hailey, Many thanks for the stellar review. We are thrilled to hear you had an excellent stay at Hilton Garden Inn Seattle/Lynnwood. Knowing that you appreciated our clean facilities and found our hotel comfortable and accommodating is gratifying, too. It was a pleasure to host you, and we can't wait to welcome you back soon for another memorable experience. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
5 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Hotels
Staff was kind, helpful, and attentive. The hotel was clean, had a restaurant with great food and drinks and a wonderful pool and workout room. Why stay anywhere else? Well, one drawback was a large group of hockey families who let their kids run wild. But that is situational. Not the hotels fault.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, Thank you so much for the glowing review. It is always wonderful to be at the receiving end of a perfect score, and we sincerely appreciate your feedback and support. We are happy to read that you noticed the cleanliness standards we maintain at Hilton Garden Inn Seattle/Lynnwood, and it's most rewarding to hear that our staff left a positive impression on you with their kindness and helpful and attentive service. As we put a lot of effort into ensuring high-quality accommodations and value-added amenities for the satisfaction of our guests, appreciation for our on-site restaurant food and drink services, indoor pool, and fitness center is equally gratifying. We do regret the aspect of your stay that may have caused you some inconvenience, and we are genuinely thankful for your patience and understanding in this matter. We always ask all guests to respect one another and keep the noise level to a minimum; however, it is a very tough battle, especially when we have families staying with children in tow. We understand the importance of providing a peaceful and relaxing atmosphere for our guests' comfort and assure you that our dedicated team is committed to doing their best to inform our guests to observe silence, especially during quiet hours, to ensure a comfortable stay for everybody who stays at our hotel. Thank you for choosing to stay with us on this journey and for taking the time to share your valuable thoughts. It was a pleasure to host you, and we look forward to welcoming you back soon for another memorable experience at our hotel in Lynnwood. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
4 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
Very nice, clean new hotel. The staff was very courteous. The only reason I am unable to give this property a 5-star rating is because the air conditioning unit in my room was very loud, like a fan was not functioning properly. It disturbed out sleep. Also, I wanted to enjoy the pool with my granddaughter but was run out by unsupervised teenagers from a soccer team.
4 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
Breakfast was very nice but only as an extra to the room.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Don, Thank you for choosing to stay at Hilton Garden Inn Seattle/Lynnwood and leaving us a positive rating. We appreciate you telling us that you liked our breakfast as part of a package, and we hope your stay was relaxing and you had a good night's sleep at our property. Your complete satisfaction is our ultimate goal, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to delight you with an even better stay during your next trip to the area. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
4 sur 5
par un voyageur

Great hotel and staff! Most of the time.

Publié le 19 févr. 2024 sur Hotels
The hotel and staff themselves are great. We stay here on a regular basis and never have any problems with the hotel it self. Other than the fact that when events are going on “like the Can-Am hockey tournament this weekend” there is nothing done about the kids running around screaming and yelling in the hallways. It’s also a very wise move to pay attention to your surroundings in their parking lot especially the side facing the highway. A few times there have been some undesirable people to say the least.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Kasey, Thank you for staying at Hilton Garden Inn Seattle/Lynnwood and sharing your valuable thoughts with us. We sincerely appreciate your feedback and continued patronage and are pleased to know you have a positive overall impression of our staff and accommodations. We do regret the noise disturbance that may have caused you some inconvenience. We are a family-friendly hotel and also host families with children in tow. We try our best to emphasize silence, especially during quiet hours, to ensure a comfortable stay for everybody who stays at our hotel; however, it is a very tough battle, especially when it concerns kids. Please remember that our front desk is available 24/7, and we encourage guests to contact our team if they encounter any disturbances during their stay. Our team is always here to promptly resolve issues, such as noise complaints. We apologize for any unwanted loitering you may have witnessed in the parking lot. Although this is not common, we do our best to make sure that incidents like these do not arise. We hope this aspect of your visit did not detract from the overall experience too much. We trust that the positives of your stay outweighed any downsides, and we look forward to seeing you again soon and hope to delight you with a superior experience during your next trip to the area. Thank you for choosing us. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
5 sur 5
par un voyageur de Seattle

Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team