Note fondée sur 912 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
83 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 30 août 2019 sur Hotels
4 sur 5
par un voyageur

très bien

Publié le 8 juill. 2017 sur Hotels
Hôtel situé dans une zone calme. Notre chambre était très spacieuse 2 lits 2TV un petit salon, un évier. Très propre. bon petit déjeuner. Proche commodités supermarché et restaurants à 2 km. Personnel accueillant. Excellent rapport qualité prix.
Commentaires de Gestion de l’hôtel
10 juill. 2017 par General Manager, Gestion de l’hôtel
Thank you for sharing your experience with us. We look forward in having you stay with us again in the future.
4 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
Quite easy hotel. Check-in and staff was really nice. They even offered us late checkout if we wanted it. Cleanliness of the room was questionable. There were long hairs stuck to the wall in the bathroom shower stall.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Hi Joyce,Thank you for taking a moment to leave us your review after your recent stay with us at the Holiday Inn & Suites Bothell. We're so sorry to hear about the cleanliness issues you had in your bathroom. We appreciate you bringing it to our attention so we can continue to improve our guest experience. We look forward to welcoming you again the next time your travels bring you to the Bothell area.
5 sur 5
par un voyageur

Publié le 5 mars 2024 sur Hotels
Great staff, very clean and comfortable space.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Hi Leslie,Thank you so much for your perfect rating and your kind comments about your recent stay with us at the Holiday Inn & Suites Bothell. We're so glad to see you enjoyed your stay with us and hope to welcome you back again soon!
4 sur 5
par un voyageur

Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Dear Sirena,Thank you for leaving your rating after your recent stay with us at the Holiday Inn & Suites Bothell. We hope to be able to welcome you back again soon!
1 sur 5
par un voyageur de North Vancouver

Publié le 24 févr. 2024 sur Expedia
They refused to honour the price quoted by Expedia and over charged me and told me to contact Expedia. So I had to go through customer service to get a refund. The pool area was filthy and the pull out had zero bedding and the hotel staff was annoyed when I asked if they could bring up bedding to our room.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Hi Kara,We sincerely apologize for the experience you had during your stay with us. We appreciate your feedback and bringing this to our attention. We will ensure we retrain our staff to make sure these instances don't happen again.
1 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
There a bunch of ladybugs inside the room
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Hello Ceasar,We are so sorry to hear about the ladybugs in your room. We appreciate you bringing this to our attention so we can address the issue. We hope to have a chance to serve you again.
5 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Hi Gonzalo,Thank you so much for your exceptional rating after your recent stay with us. We're so happy to see you enjoyed your stay with us and hope to have you as our guest again soon.
1 sur 5
par un voyageur

Publié le 8 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Dear Janarthanan,We apologize for not being able to exceed your expectations during your recent stay with us. We hope to have another chance to wow you with our service.
5 sur 5
par un voyageur

Publié le 5 févr. 2024 sur Expedia
This is the second time we have stayed here. It is a very nice location. The bed and pillows are so comfortable it's hard to get out of bed the next morning. The shower has really good water pressure which is nice we well. The staff was friendly and they serve a nice breakfast. We will definitely be back.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Holiday Inn & Suites Bothell, Gestion de l’hôtel
Hi Brandy St,Thank you so much for your kind review and amazing rating. We're so glad to hear how much you enjoy staying with us while in the Bothell area and look forward to welcoming you again and again.