Ratings based on 901 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Zahra, Hotel Management
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincerely,Homewood suites team
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you for staying with us Sallie!
by A traveller
Posted Feb. 28, 2024 on Hotels
I stay at this hotel everytime I travel to the area for work or pleasure. The last few times I have stayed there the beds have been the most uncomfortable. Hopefully new beds were budgeted for the near future. If I stay there again and the bed sucks I will be finding another hotel to stay in for future travels.
Comment from Hotel Management
Feb. 29, 2024 by Zahra , Hotel Management
Hello William, we are so sorry that you had an unpleasant stay with us during your visit. we are due for renovation and in the process of the renovation this year, so hopefully next time you stay with us we will be all refreshed. please feel free to contact the hotel in your next visit we will make sure we do a VIP inspection in your room. thank you for your time to share your feedback and experience with us. Homewood team.
by A traveller
Posted Feb. 26, 2024 on Expedia
Very convenient friendly staff
Comment from Hotel Management
Feb. 26, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you so much for staying with us Kaylani!
by A traveller
Posted Feb. 25, 2024 on Expedia
There was a cockroach in our room
Comment from Hotel Management
Feb. 26, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you so much for your feedback. Deepest apologies for the incident. I have submitted the request for you to be fully refunded for your stay, along with applying points to your hilton honors account. Refund for stay should be completed in 5-7 business days, and the points will appear on your account in 7-11 business days.
by A traveller
Posted Feb. 24, 2024 on Expedia
Very nice projerty
Comment from Hotel Management
Feb. 26, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you so much for staying with us Jae Jin!
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Leilani Kamala, General Manager, Hotel Management
Thank you for staying with us Isis
by A traveller
Ehhh
Posted Feb. 20, 2024 on HotelsCheck in was not the smoothest, it was a busy weekend and the lady could have used an extra hand. Our room was roasting when we walking in. The heater squeaked and woke us up all night. You have to call everyday for the room to be cleaned. I called twice and only got clean towels. The beds are uncomfortable, there was o it one extra blanket and it was old and stiff. The pillows look nice but completely deflate I hade to use three. Overall not the worst hotel but I did expect more for what I paid.
Comment from Hotel Management
Feb. 20, 2024 by Zahra , Hotel Management
Thank you for staying with us and we value your time to share your feedback with us. we will work with our team in Housekeeping and front desk to make sure we provide the excellent service. Homewood Suites Team.
by A traveller
Posted Feb. 20, 2024 on Expedia
Everything was perfect! Everyone at hotel was friendly and so helpful, ladies in the morning at the breakfast bar were amazing. Sick a great attitudes and so friendly.
Comment from Hotel Management
Feb. 20, 2024 by Zahra , Hotel Management
Thank you for staying with us, we will share your feedback with our team. Homewood Suites team.
by A traveller
Posted Feb. 19, 2024 on Expedia
We love staying here every time we're in town. We typically stay here when we visit the Angel of the Winds Arena for a concert. Very clean. Large rooms with queen beds & a pullout coach. Excellent staff, especially Susan in housekeeping! If you run into her, she treats you like fanily. She made our whole trip worth it! Keep it up Susan!
Comment from Hotel Management
Feb. 20, 2024 by Zahra , Hotel Management
Thank you for staying with us, and we make sure we share your feedback with our team. we love that you feel like home here with us in Homewood suites. Thank you.
