Ratings based on 867 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from Lake Villa

Posted May 21, 2024
Good walking distance
Comment from Hotel Management
May 24, 2024 by Lionel Bernal, Hotel Management
Dear Dawn, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel, take care.
5 out of 5
by A traveller from SURPRISE

Posted May 4, 2024
Comment from Hotel Management
May 9, 2024 by Lionel Bernal, Hotel Management
Dear Kevin, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel, take care.
5 out of 5
by A traveller

Posted Apr. 14, 2024
Very accommodating to our needs
Comment from Hotel Management
Apr. 17, 2024 by Lionel Bernal, Hotel Management
Dear Stacy, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel, take care.
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
The front desk gentlemen were absolutely awesome. They made us feel welcome and helped ua quite a bit with directions and suggestions with things to do around the area.
Comment from Hotel Management
Mar. 6, 2024 by Lionel Bernal, Hotel Management
Dear Rebecca, Thank you for taking the time to review your stay with us. We will let our staff member know that you were pleased with their service. We hope to welcome you back again soon, take care.
3 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Lionel Bernal, Hotel Management
Dear Timothy, We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. If you would like to discuss this further please contact one of our managers at 206-624-6820.
4 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Great location- easy to walk or take short UBER to anything
Comment from Hotel Management
Mar. 6, 2024 by Lionel Bernal, Hotel Management
Dear Donald, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. We hope to welcome you back on any future trips to Seattle, take care.
5 out of 5
by A traveller

Great location!

Posted Mar. 4, 2024 on Hotels
Loved being so close to downtown activities and, since we are avid walkers, within walking distance of Pike Place Market and the Space Needle.
Comment from Hotel Management
Mar. 6, 2024 by Lionel Bernal, Hotel Management
Dear Lisa Ann, Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Seattle and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We hope to see you again soon, take care.
3 out of 5
by A traveller from Urbana

Posted Mar. 4, 2024 on Expedia
Smells bad. Breakfast is good for grab and go.
Comment from Hotel Management
Mar. 6, 2024 by Lionel Bernal, Hotel Management
Dear Chih Yang, Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Seattle, take care
4 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Staff was very friendly!
Comment from Hotel Management
Mar. 6, 2024 by Lionel Bernal, Hotel Management
Dear Jennifer, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff were friendly during your visit. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon, take care.
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Good hotel but gym was very bad, might as well not exist
Comment from Hotel Management
Mar. 5, 2024 by Lionel Bernal, Hotel Management
Dear Alexander, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel, take care.