Note fondée sur 2 605 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 nov. 2018 sur Hotels
Suite un peu vieillotte mais propre. Lobby et déjeuner bien.
Personnel sympathique.
Commentaires de Gestion de l’hôtel
8 nov. 2018 par Nigel Williams, GM , Gestion de l’hôtel
Chère Julie,
Merci pour votre évaluation et note, j'apprecitte le voyageur international averti qui peut écrire un message clair et concis.
Cordialement,
Nigel Williams, directeur général
Recommandé
pour Tout le mondepar un voyageur de Kennewick, WA
Publié le 1 sept. 2017 sur Expedia
Pour : Pleasant staff.
Contre : It is very difficult to find the hotel. The hotel web page should provide the direction from I90 freeway to go to the hotel.
Emplacement : It is very difficult to find the hotel.
We made reservation for a room with a queen bed for 2 person (for myself and my wife). The bed in the room was a double bed which is too small for 2 persons. There was only one mirror in the bathroom and no other mirror in the room which is very inconvenient. Also we were assigned a room for a disable person. We are not disabled people and we did not request a room for disabled people.
Commentaires de Gestion de l’hôtel
4 sept. 2017 par Nigel Williams, GM, Gestion de l’hôtel
Dear Bob,
I apologize for the less than satisfactory experience during your stay. I would to address the comment "we were assigned a room for a disable persons". There is little difference between a regular room and what is designated an ADA room, the only major difference is making a room wheelchair accessible, which certainly would not make any difference to an able bodied person, the roll in shower would accommodate a wheelchair, standing in this type of shower is safer than standing in a tub as you do not have to step over a tub surround to get in or out. The beds in this hotel are USA standard Queen or King sized, the sofa bed is a USA standard full size, all carry the label specifying the size.
par Guy de saint - françois guadeloupe
détente
Publié le 22 août 2015 sur Hotelsagréable et calme
Commentaires de Gestion de l’hôtel
31 oct. 2015 par Nigel, Gestion de l’hôtel
Dear Traveler,
Thank you for submitting a four star rating, I have passed this on to our staff and they also express their thanks.
Regards,
Nigel Williams, GM
Recommandé
pour Tout le mondepar un voyageur
Publié le 11 janv. 2014 sur Expedia
Commentaires de Gestion de l’hôtel
8 nov. 2014 par Nigel, Gestion de l’hôtel
Dear Anonymous,
Having just been provided access to respond, I wanted to take a moment and thank you for your feedback regarding your recent stay. Your comments and star rating have been passed on tour all associates. We appreciate hearing from our guests, the comments are vital to our continued improvement and also aid in boosting staff morale.
Sincerely,
Nigel Williams, General Manager, Larkspur Landing
par un voyageur
Publié le 4 mars 2024 sur Expedia
Second time here. So quiet and restful.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Staff, Gestion de l’hôtel
Dear Nicola,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's wonderful to know that we succeeded in meeting your expectations. We look forward to welcoming you back for another five-star experience in the future!Best regards,Larkspur Landing Staff
par un voyageur
Publié le 3 mars 2024 sur Expedia
Covered parking is a nice bonus. Very chill atmosphere… no crackheads milling about. Books in the lobby are a nice touch.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Stuff, Gestion de l’hôtel
Dear K,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's wonderful to know that we succeeded in meeting your expectations. We look forward to welcoming you back for another five-star experience in the future!Best regards,Larkspur Landing Stuff
par un voyageur
Publié le 3 mars 2024 sur Expedia
The gym is very good. The breakfast is also very good. Rooms are clean and spacious.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Staff, Gestion de l’hôtel
Dear Abigail,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's wonderful to know that we succeeded in meeting your expectations. We look forward to welcoming you back for another five-star experience in the future!Best regards,Larkspur Landing Staff
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Staff, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a positive experience during your stay. We're always looking for ways to improve, so if there's anything specific that you feel could have been better, please don't hesitate to let us know. Your input is invaluable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Larkspur Landing Staff
par un voyageur
Publié le 3 mars 2024 sur Expedia
Very dated property, at least amenities are nearby like groceries/gas
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Staff, Gestion de l’hôtel
Dear Shone,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a positive experience during your stay. We're always looking for ways to improve, so if there's anything specific that you feel could have been better, please don't hesitate to let us know. Your input is invaluable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Larkspur Landing Staff
par un voyageur
Publié le 1 mars 2024 sur Expedia
Nice staffs. Good location, very close to a shopping area.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Staff, Gestion de l’hôtel
Dear Qin,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a positive experience during your stay. We're always looking for ways to improve, so if there's anything specific that you feel could have been better, please don't hesitate to let us know. Your input is invaluable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Larkspur Landing Staff
