Ratings based on 584 Guest Reviews
Hear it directly from our travellers
2.4 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Accommodation satisfaction
Comment from Hotel Management
Feb. 23, 2024 by James, Hotel Management
Thank you!
by A traveller
A Noisy Night's Sleep
Posted Feb. 18, 2024 on HotelsCheck-in was long and tedious. They seem to have an archaic system. The room was adequate but the heating system was very noisy along with the bed. Any move made, it made crazy sounds. All appeared to be clean. No breakfast was served as advertised because of a kitchen flood. The manager was responsive to one of our requests.
Comment from Hotel Management
Feb. 18, 2024 by James, Hotel Management
Thank you for staying with us.
by A traveller
Posted Feb. 18, 2024 on Expedia
Although online it says they have breakfast and a pool, they do not. Entire building smells of weed and it was worse in our- non smoking room. Not all the towels were clean and the floor was sticky. Do not recommend staying here.
Comment from Hotel Management
Feb. 18, 2024 by James, Hotel Management
Thank you! Please verify your reservation details and review the location you were actually tried to stay.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by James, Hotel Management
Thank you!
by A traveller
Posted Feb. 18, 2024 on Expedia
Staff is respectfull , non judgmental, make ithe place feel at home, nice sized t.v. The price is a little hi compared to some of the other hotels that are in better locations and little more up to date with complimentary breakfast.
Comment from Hotel Management
Feb. 18, 2024 by James, Hotel Management
Thank you for staying with us.
by A traveller
Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by James, Hotel Management
Thank you!
by A traveller
Clean, good service, careful with the ac/heat unit
Posted Jan. 13, 2024 on HotelsI thank the hotel manager for checking me in earlier than scheduled. I had a long trip from Yakima, and needed some rest. Note this guy is quite knowledgeable about restaurants in the area, just at a walking distance. He must be an experienced diner. Hotel guests should be careful not turning both the heat and the AC at the same time. The unit in my room condensed water and spilled it on the floor close to it. It probably was done by the previous guest. The manager did the best he could to dry the spill and turned on the heater to help evaporate the spilled water. Over all, I managed to rest.
Comment from Hotel Management
Jan. 14, 2024 by James, Hotel Management
Thank you! We are pleased you enjoyed your stay and we were able to meet your needs. We look forward to assist you in further travels.
by A traveller
Posted Dec. 18, 2023 on Expedia
The only thing i didn't like was that i was charge by Expedia for breakfast and there was none
Comment from Hotel Management
Dec. 19, 2023 by James, Hotel Management
Thank you! Please reach out to Expedia as there is no additional charge for breakfast.
by A traveller
Do not stay here!
Posted Nov. 15, 2023 on HotelsHonestly don't stay here walked into bathroom And black hair all over floor so nasty got another room and also filthy. Reviews are true they don't clean rooms and haven't in a long time. Then put us in a suite also filthy...3 rooms all filthy left at 6:30 am only stayed 6 hours yuck!!
Comment from Hotel Management
Nov. 15, 2023 by James, Hotel Management
Thank you! Sorry for the experience which you encountered.
by A traveller
Posted Nov. 14, 2023 on Expedia
My jetted tub wasn’t jetted and that was the whole reason for the stay it was Broken but I would go back
Comment from Hotel Management
Nov. 15, 2023 by James, Hotel Management
Thank you! Sorry that you had issues with your room. We will make your stay better the next time you are with us.
