Note fondée sur 326 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Hotels
2 night stay.
The staff was great. The front desk and the breakfast staff were very friendly and did an excellent job.
par un voyageur
Great Rooms
Publié le 18 févr. 2024 sur HotelsIt was a clean and spacious room. The receptionist personnel were friendly and professional. I am going to get the logs to burn in the fireplace next time.
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Assistant General Manager , Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback.We hope to welcome you again soon.
par un voyageur
A Gem hidden nestled close to everything
Publié le 15 janv. 2024 sur HotelsAlways a great experience... The breakfast is he best...
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Assistant General Manager , Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback.We hope to welcome you again soon.
par un voyageur
Publié le 4 janv. 2024 sur Hotels
par un voyageur
Mal y pésimo servicio iii
Publié le 3 janv. 2024 sur Hotels3 días no hicieron el servicio de limpieza, no cambiaron ni trajeron toallas, no había jabón ni shampoo.
El de la recepción bien grosera y no nos dió nada, ni una compensación.
Pésimo iiii
Exijo de ustedes una compensación a estoiii
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Assistant General Manager , Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us at the Residence Inn, Tukwila. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Assistant General Manager , Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us at the Residence Inn, Tukwila. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
The staff seemed poorly trained. I had a visit by housekeeping once, about 5 days into an 8 day stay. I was just getting out of the shower and couldn't open the door. They didn't return later that day or anytime during the stay. The room had 5 hangers for 2 closets: really cheap. The front desk staff couldn't answer some simple questions about the hotel. I found out at checkout that my last name was wrong in the system, despite showing credit card and drivers license on check-in and being correct on the reservation confirmation. The hot food in the restaurant is substandard with the scrambled eggs being inedible. I tried them on 3 different mornings. The good news: all the staff were exceedingly polite, hospitable, and tried to do the right things. A little bit of a superior attitude from a couple of them, but that's true at most hotels.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Assistant General Manager , Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us at the Residence Inn, Tukwila. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.
par un voyageur
Publié le 28 déc. 2023 sur Hotels
it was a good experience. I like the room set up and all the amenities.
par un voyageur
Publié le 27 déc. 2023 sur Hotels
