Note fondée sur 438 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Expedia
We were on the first floor which was good but the door to the room let in a lot of light and noise from the lobby. Other than that, it was fine.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the first-floor location convenient, but we apologize for the inconvenience caused by the light and noise from the lobby. Your comments are valuable, and we'll consider them as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Marisa,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 2 déc. 2023 sur Expedia
This property looked to have been updated more recently. Choices were nice. But the workmanship was lacking (shower door wasn’t level, caulking was extremely sloppy). Not a deal killer. Room was very clean otherwise and we would stay here again.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Robin,Thank you for your valuable feedback. We're glad to hear that you appreciated the updated choices and found the room to be very clean. However, we apologize for any workmanship issues, and we appreciate your understanding. Your comments about the shower door and caulking will be taken into consideration for improvement. We look forward to welcoming you back, and we'll strive to provide an even better experience during your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 21 nov. 2023 sur Expedia
My family and I had to stay here due to our house being under construction. It was dirty and moldy. Also there was a peloton I was excited to use and it would not even turn on.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Sarah,We are sorry to hear about your disappointing experience during your stay. It's concerning to hear about the cleanliness issues, mold, and the Peloton not functioning properly. This is certainly not the level of service we strive to provide to our valued guests. Your feedback is crucial, and we will ensure that these concerns are addressed to improve our accommodations. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2023 sur Expedia
An average motel room. I thought Hampton was a cut above. I’m not seeing it here. I won’t stay here again.
Commentaires de Gestion de l’hôtel
20 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear William,We're sorry to hear that your experience at our Hampton didn't meet your expectations. We aim to provide a comfortable and enjoyable stay for all our guests, and we're disappointed to hear that we fell short in this instance. If there's anything specific you'd like to share about your stay or any areas where you feel we could improve, please don't hesitate to let us know. We appreciate your feedback and will take it into consideration as we continue to strive for excellence in our services.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Rey,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 10 juill. 2023 sur Expedia
personally I did not like the tile floors in the rooms. I like carpeted hotel rooms. in my opinion one of the lower end Hamptons I have stayed in. Staff was great though.
Commentaires de Gestion de l’hôtel
20 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Brent,Thank you for sharing your feedback with us. We're sorry to hear that the tile floors in the rooms didn't meet your preferences. We're glad to hear that our staff provided you with a positive experience. If there's anything else you'd like to share or if you have any suggestions for improvements, please feel free to let us know. We appreciate your feedback and hope to continue enhancing our guests' experiences in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 juin 2023 sur Expedia
Richard was very friendly, helpful and polite.
Commentaires de Gestion de l’hôtel
20 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Andrea,We're glad to hear that Richard provided you with a friendly and helpful experience during your stay. We'll make sure to pass along your kind words to Richard. We appreciate your feedback and hope to welcome you back for more positive interactions in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 4 juin 2023 sur Expedia
For the cost per night you wouldn't expect a room that isnt up to date. Paint on the roof from the wall color. Mildew in bathroom corners. Hair on shower walls from previous person I assume which means it wasn't cleaned well. Paint pealing in bathroom cubby slots. Spackle on floor and wallsn in bathroom filthy. Stayed at a cheaper ramada the next night much better.
par un voyageur
So,so hotel
Publié le 31 mai 2023 sur HotelsUncomfortable bed and pillows. Extras such as hairdryer were not easy to find. Coffee pot was missing coffee tray. Front desk was efficient but not friendly. Have stayed in many Hanptons but this one is off my list. Sorry
