Ratings based on 463 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 19, 2024 on Expedia
Comment from Hotel Management
Apr. 8, 2024 by Front office Owen, Hotel Management
Dear. HoaThanks very much for staying at this hotel and leaving a good review.We're very happy to hear you satisfied.Thank you for everything.
1 out of 5
by A traveller

Posted Mar. 18, 2024 on Expedia
There is construction around the property at the moment, and it was very difficult to bring the suitcases from Seoul station to the facility. Also, the room was very hot as you cannot turn air conditioner on, nor can you open the window to ventilate. It was like a sauna all night
Comment from Hotel Management
Mar. 19, 2024 by Front office Owen, Hotel Management
Dear. StanleyGreetings from Ramada Hotel & Suites Seoul Namdaemun.Thanks very much for staying this hotel and leaving a valuable review.First, We apologize for your inconvenience.We're sorry that it's not the season to operate the air conditioner yet.We ask for your understanding.Thank you for everything.
5 out of 5
by A traveller

Posted Mar. 12, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Front Office Jayden., Hotel Management
Dear. CareissaThank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel.Thank you.
4 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Front Office Jayden., Hotel Management
Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.
4 out of 5
by A traveller

Posted Mar. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 9, 2024 by Front Office Jayden., Hotel Management
kev고객님 안녕하십니까. 라마다호텔&스위트서울남대문입니다. 저희 호텔에서 투숙을 하시면서 만족을 하셨다니 대단히 감사드립니다. 항상 더 발전해가는 호텔이 되도록 노력하겠습니다. 감사합니다
3 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by -Front Office Cindy, Hotel Management
Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.We will always try to be a better hotel.Thank you.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Location
Comment from Hotel Management
Jan. 31, 2024 by Front Office Oscar, Hotel Management
Thank you Garry. This is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.
3 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
The room was dated and needs a major update. The bathroom was missing a veneer on one of the panels and there was black mildew in the shower are
Comment from Hotel Management
Jan. 14, 2024 by Front office Terry, Hotel Management
Dear DavidThank you for stay Ramada Namdaemun Hotel & Suites We are very sorry for the inconvenience caused to you by the problem with the bathroom facilities and clean. We will try to improve what you said.Thank you so much for your valuable review.
5 out of 5
by A traveller

Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Frontoffice Terry, Hotel Management
Dear Mindy Thank you very much for Stay Ramada Namdaemun Hotel & Suite Thank you for your valuable review score and we will try to provide the best service next your stay.
1 out of 5
by A traveller

Posted Jan. 7, 2024 on Hotels
A different room from what I saw in the picture.
Comment from Hotel Management
Jan. 8, 2024 by Frontoffice Terry, Hotel Management
Dear jinThank you very much for using Namdaemun Hotel & Suite for each of us.We are very sorry for the difference between the photos on the website and the room.We will correct what you said quickly so that it will not cause inconvenience to you.Thank you for your valuable review.